support documentation Archives

Winsage

June 30, 2026

Is SteamOS ready to replace Windows? I installed it so you don’t have to

The Steam Machine was announced with a starting price of 9 in the U.S. and £879 in the U.K. SteamOS is currently in beta and primarily supports the Steam Deck, Steam Machine, and Lenovo Legion Go S, with only about 19.13% of Steam users utilizing AMD GPUs compared to 72.42% using Nvidia. AMD provides broad support for Linux through open-source drivers, while Nvidia's proprietary drivers complicate SteamOS installation. Installing SteamOS requires a complete wipe of the NVMe SSD, and there is limited support documentation from Valve. Users have created guides to assist with installation, which involves adjusting BIOS settings and partitioning drives. Networking issues were encountered during installation, requiring command line updates and workarounds. SteamOS offers a console-like experience and a user-friendly interface for gaming, but it presents challenges for users who are not experienced with DIY setups.

Winsage

June 26, 2026

You weren’t imagining it: Windows 11’s slow shutdowns are finally fixed

Windows 11 users are experiencing delays during the shutdown process, attributed to the Background Intelligent Transfer Service (BITS). Microsoft has released an optional update, KB5095093, to address this issue by improving the shutdown time of the BITS service. The update is expected to reduce unexpected freezes linked to BITS and also includes enhancements in Bluetooth functionality. Users must manually install the update via Windows Update or the Microsoft Update Catalog, with improvements set to be included in July’s main update.

Winsage

June 25, 2026

Windows 10 quietly gets one more year of support and updates

Microsoft has extended the support timeline for Windows 10 by initiating the Extended Security Updates (ESU) program, which provides an additional year of essential security updates until October 12, 2027. Users can enroll in the ESU program until it ends, and those already enrolled will have their coverage automatically continue through that date. The ESU program, previously a paid feature for businesses, is now available to regular consumers at no additional cost.

AppWizard

June 15, 2026

How to Use Meta AI on Meta Apps

Meta AI is integrated into WhatsApp, Instagram, Facebook, and Messenger, providing functionalities like chat, search, image generation, and automated customer support through the Meta Business Agent. Its availability varies by country, account type, app version, and language. Users should be aware that seeing a colleague's blue Meta AI ring in WhatsApp while they do not may indicate a rollout flag on Meta's end rather than an app malfunction. Meta AI can answer queries, suggest ideas, generate images from prompts, clarify messages, assist with searches, and support customer interactions for business accounts. It is linked to the Llama model family, including Llama 2 and Llama 3. To use Meta AI on WhatsApp, users need to update the app and can start a chat by locating the Meta AI button or circle. They can ask practical questions, request image generation, and utilize it in group chats. On Instagram, it enhances DMs and search functions, allowing users to create AI chats for content ideas and captions. In Messenger, there is an "Ask Meta AI" bar for direct interactions. Users can also utilize Meta AI on Facebook for search and content discovery. The Meta Business Agent is a version of Meta AI for businesses, providing 24/7 responses to customer inquiries. It can be set up in Meta Business Suite or WhatsApp Business. Privacy measures should be considered, as users cannot entirely disable Meta AI and should avoid sharing sensitive information in chats. For better responses, users should provide context and constraints in their prompts and consider training in prompt design and AI risk management for professional use.

AppWizard

May 26, 2026

How to Use Android Storage Tools Like Google Files App to Free Up Space and Improve Android Performance

As Android phones accumulate data, users may experience performance declines due to filled internal storage from photos, videos, cached files, downloads, and unused applications. Performance issues can include slower app launches, lag during multitasking, delayed software updates, camera saving issues, and reduced gaming performance. Regular storage management is essential for optimal device performance. Android devices come with built-in storage management tools such as the Google Files app, Google Photos "Free Up Space," Smart Storage, cache management settings, and app archiving features. These tools are generally safer than third-party cleaning applications. The Google Files app scans devices and suggests safely removable files, detecting duplicates, large videos, old screenshots, temporary files, unused downloads, and blurry images. Users can access cleanup suggestions by opening the app, tapping the "Clean" tab, reviewing suggestions, selecting unwanted files, and confirming deletion. The app also features a Trash option for temporarily holding deleted files. Google Photos allows users to remove local copies of backed-up files by tapping the profile icon, selecting "Free up space," reviewing backed-up files, and confirming deletion. Users can choose between "Storage Saver" and "Original Quality" backup settings. Smart Storage automatically deletes backed-up photos and videos when storage is low. Clearing cache can improve performance by removing accumulated temporary files. Users can clear cache by going to Settings, tapping Apps, choosing an app, selecting Storage, and tapping "Clear Cache." Removing unused applications can free up space and improve system organization. Common mistakes include installing untrustworthy third-party apps, deleting files without backups, clearing app data instead of cache, and neglecting large downloads and duplicates. Simple habits like deleting old screenshots, regularly clearing downloads, backing up photos, monitoring storage monthly, and limiting offline video downloads can improve storage management.

Winsage

May 5, 2026

Microsoft to retire Edge sidebar apps as part of Windows 11 simplification

Microsoft is retiring the sidebar app list feature from its Edge browser, starting with users signed in with a Microsoft account. The ability to add new apps to the sidebar has already been disabled, and existing pinned apps will be removed in a future update. Users will receive notifications prior to the full removal of the feature. Microsoft has not provided a direct replacement for the sidebar app list, and while features like Split Screen remain available, they do not replicate the sidebar's quick-access functionality. Microsoft plans to continue developing its Copilot integration within Edge, despite mixed user responses to the removal of the sidebar app list.

Winsage

May 4, 2026

Microsoft confirms April Windows updates cause backup failures

Microsoft has acknowledged that the April 2026 security updates have disrupted the functionality of various third-party backup applications using the psmounterex.sys driver, raising concerns among users. The issue primarily affects software leveraging the Volume Shadow Copy Service (VSS) snapshots, leading to failures due to VSS service timeouts. Notable impacted products include Macrium Reflect, Acronis Cyber Protect Cloud, UrBackup Server, and NinjaOne Backup, used on Windows 11, Windows Server, and Windows 10 devices. Disruptions can manifest as failures to mount backup image files, errors or timeouts when browsing or restoring from backup images, and error messages related to VSS timeouts. Microsoft updated its support documentation to clarify that the April updates included a security hardening change that added psmounterex.sys to the vulnerable driver blocklist to protect against a high-severity buffer overflow vulnerability (CVE-2023-43896). Affected users are advised to upgrade to newer application versions with updated drivers and not to uninstall or pause the security update. Users can check if the Microsoft Vulnerable Driver Blocklist is blocking a driver by looking for Event ID 3077 in the Code Integrity Operational log. Additionally, Microsoft has alerted users that some Windows Server 2025 devices may boot into BitLocker recovery mode after installing the KB5082063 update and has issued out-of-band updates to address installation failures and restart loops affecting Windows Server systems after the April 2026 updates.

Winsage

May 3, 2026

Microsoft tests Auto SR, its AI upscaler for Xbox and Windows gaming

Microsoft has introduced a preview of Auto SR, an AI-driven upscaling technology for Xbox Insiders using the ROG Xbox Ally X handheld. This feature upgrades game output from 720p to 1440p and increases frame rates by about 30% in docked mode. Auto SR operates at the OS level, requiring no developer patches, but is limited to games that support DirectX 11 and 12, excluding titles using DirectX 9, Vulkan, and OpenGL. Currently, it is available only for the ROG Xbox Ally X and Copilot+ PCs with Snapdragon X chips, and the preview is invite-only and docked mode only. Early feedback indicates some user interface artifacts and a battery drain of 8–12% on the Ally X. A broader rollout for Windows began on April 30, 2026, but no specific consumer launch date has been announced. Auto SR is not intended for the upcoming Project Helix Xbox console, which will use AMD FSR Diamond instead.

Winsage

April 30, 2026

Microsoft says 32GB of RAM is the “no-worries” upgrade for Windows 11 gaming

Microsoft has clarified that while 16GB of RAM is the baseline for gaming, 32GB is now promoted as the ideal upgrade, especially for users running applications like Discord, web browsers, or streaming tools alongside gaming. The company continues to recommend 8GB as the minimum for Windows, but emphasizes that 32GB is becoming a mainstream option due to the increasing demands of modern gaming setups. Microsoft previously described 32GB as "ideal for serious gamers" and highlights that it helps manage multitasking and background applications effectively. The growing memory requirements are attributed to the evolution of games, which feature larger assets and higher resolution textures, as well as the resource-intensive nature of many Windows applications. Additionally, consumers are facing higher costs for memory upgrades due to increased demands and a memory shortage exacerbated by AI companies. Microsoft is also working on developing more efficient native Windows 11 applications to address these challenges.

Winsage

April 29, 2026

Windows 11 April Patches Trigger Remote Desktop Bug

Microsoft has acknowledged a significant issue with the April updates to Windows 11, particularly affecting the Remote Desktop feature in mixed-scaling multi-monitor environments. Security warning dialogs may become unreadable, complicating the trust prompt process before initiating a connection. Temporary workarounds have been provided while a permanent solution is being developed. The issue arises from a new warning window introduced in April, which is difficult to read or interact with when different display scaling settings are used. Affected Windows 11 packages include KB5083769 and KB5082052. Users are advised to align scaling values across monitors or use keyboard navigation if the mouse fails to interact with the buttons. Microsoft added this bug to its known issues documentation on April 23 and updated it on April 27, indicating ongoing investigation and a cumulative update is anticipated to restore prompt clarity. The April release cycle also faced a separate regression related to BitLocker recovery, adding operational strain on administrators.