support Archives

Winsage

June 9, 2026

Microsoft is usually blamed for every PC bug, but Dell and HP’s latest Windows 11 BSOD reboot fiascos are all on them.

Dell users reported issues with Dell SupportAssist causing system crashes, blue screens, and reboot loops on Windows 11. Dell stated the problems were not due to Microsoft's operating system and initially recommended uninstalling the software. An expert suggested disabling the service as an alternative. Dell later confirmed that Remediation Dell SupportAssist (version 5.5.16.0) and Alienware SupportAssist can trigger blue screen errors and reboot loops on Windows 11. HP also faced issues with a BIOS bug causing high-end Windows 11 PCs to get stuck in a BitLocker recovery loop, advising users to disable automatic updates while they worked on a fix.

Winsage

June 9, 2026

Windows Insider Program Adds New Beta (26H1) Channel

Microsoft's Windows Insider Program is facing challenges with the introduction of Windows 11 version 26H1, which is available for testing across three Insider Channels: Release Preview, Experimental (26H1), and Beta (26H1). The Release Preview Channel saw the unveiling of build 28000.2176 on May 19, classified as an optional update, while users can continue with versions 24H2 or 25H2. Windows 11 version 26H1 will not support upgrades to the next feature update (26H2) scheduled for late 2026. The Experimental Channel recently transitioned to the 28100 series with build 28120.2242, introducing a feature for enabling Administrator Protection. The Beta Channel now offers an optional upgrade path with the new Beta (26H1) Channel, which includes the optional 26H1 build 28020.2236 with minor fixes. Insiders can switch between the Experimental and Beta Channels without a clean installation. No new builds were released for the Experimental or Experimental (Future Platforms) Channels. The complexity of the new Insider Channel system has raised concerns among users due to its intricate naming conventions and structures.

Tech Optimizer

June 9, 2026

Don’t get victimized by this updated version of the McAfee email scam

Cybercriminals are sending fraudulent McAfee renewal notices claiming users owe money for antivirus subscriptions they never purchased. These emails create a sense of urgency, warning that devices are unprotected or that charges will be processed automatically. The scams have become more sophisticated, using AI-generated emails and counterfeit invoices to appear credible. Although Microsoft is the most impersonated company, McAfee scams are on the rise, featuring messages about expiring or automatically renewed subscriptions costing hundreds of dollars. Victims are often misled into contacting scammers posing as customer-service agents, who may request sensitive information or control over their devices. McAfee advises customers to verify subscription status through their official website and not to respond to unsolicited emails. Warning signs of these scams include suspicious sender addresses, generic greetings, grammatical errors, unusually large charges, and urgent demands for action. The Federal Trade Commission warns consumers about tech-support and antivirus scams, urging them to report phishing emails and monitor accounts for unauthorized activity.

AppWizard

June 9, 2026

Cape Elizabeth middle schoolers shared insenstive content on Minecraft server

Eighth graders at Cape Elizabeth Middle School shared inappropriate content on a Minecraft server, including racist, homophobic, antisemitic, and sexually explicit language. Principal Sarah Rubin initiated an investigation after receiving reports about the incident. The school identified individuals involved in creating the server and those with administrative access, but faced challenges in tracing the origin of harmful messages. The technology department is enhancing supervision and access controls on school-issued devices. Concerns were raised by parents about the impact of technology in education. The middle school plans to reinforce appropriate technology use and review device usage protocols. Superintendent Chris Record stated that students violating school rules will face consequences, and support is being provided to affected students. Eighth graders will meet to discuss the incident and work on community repair.

AppWizard

June 9, 2026

Minecraft Dungeons II Reveals Launch Date and Opens Pre-Orders

Pre-orders for Minecraft Dungeons II have opened, with a launch scheduled for September 2026. Early purchasers can receive bonuses such as two exclusive hero skins, the Twisted Cape, and the Twisted Chicken pet if they order before September 28, 2026. The Standard Edition is priced at .99 USD and available through Game Pass, while the Deluxe Edition costs .99 USD and includes additional content such as the Soul Cape, the Blub pet, four extra hero skins, and access to two future DLC expansions. Minecraft Dungeons originally launched in 2020 and the sequel aims to expand the franchise after a six-year hiatus with new locations and a broader narrative.

Winsage

June 9, 2026

Microsoft launches new Windows 11 Beta channel for next-gen Arm PCs powered by Snapdragon X2 and RTX Spark chips

Microsoft has launched a new Beta channel for Windows 11 version 26H1 devices, allowing differentiation between experimental and beta features, similar to the existing setup for version 25H2. This Beta channel is the first to fully support Snapdragon X2 and RTX Spark PCs. Previously, only version 25H2 had access to the Beta channel, while version 26H1 users were limited to the Experimental Channel, which features less stable and early-stage developments. Currently, Windows 11 versions 25H1 and 26H1 are coexisting, with efforts to achieve feature parity between them, particularly to enhance support for next-generation Arm System on Chips from Qualcomm and NVIDIA.

Winsage

June 9, 2026

Get Word, Excel, PowerPoint, and Windows 11 Pro for a one-time $26

For a one-time payment of .99, users can acquire both Microsoft Office Professional Plus 2019 and Windows 11 Pro, a deal that contrasts with the regular price of 9.99, resulting in a saving of 0.01. Microsoft Office 2019 includes applications like Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access, featuring enhanced tools for user experience. Windows 11 Pro offers a cleaner interface, improved security features, productivity enhancements, and tools such as BitLocker and Hyper-V. It also includes a built-in Copilot for quick answers and writing assistance.

AppWizard

June 9, 2026

PlanetPlay and UNICEF collaborate to support children through a PC games collection

PlanetPlay has partnered with UNICEF to support global children's causes through game-based fundraisers and awareness campaigns. The first project, the PlayForEveryChild PC Games Collection, will launch in October and will be available exclusively on PlanetPlay's games marketplace, with 100% of profits directed to UNICEF. The funds will enhance children's access to education, healthcare, climate resilience programs, and emergency response efforts. PlanetPlay is inviting game studios and publishers to contribute titles to the Collection by June 30.

Winsage

June 9, 2026

Dell, HP PCs ran into endless reboot, BitLocker recovery loops but Windows 11 isn’t to blame

Dell confirmed that a bug in version 5.5.16.0 of its SupportAssist Remediation software is causing blue screen errors and system restarts. The issue is linked to the SupportAssist Remediation service, which operates independently from the main SupportAssist application. Dell has released an updated version, 5.5.16.1, to fix the problem. Affected users should check for version 5.5.16.0 in the Installed Apps section of Windows Settings and update their SupportAssist OS Recovery Tools. Users are advised to back up data and keep their systems powered during the update process. HP is facing issues related to Windows Secure Boot updates, causing boot problems and BitLocker recovery loops on affected devices. This occurs when new UEFI Secure Boot CA 2023 certificates fail to apply correctly. HP recommends updating to the latest BIOS version and configuring Secure Boot certificates before installing Windows 11 Patch Tuesday updates. For systems already experiencing issues, BIOS configuration changes may be necessary.

AppWizard

June 9, 2026

The 5 Best Android Apps For Quick Photo Editing

Mobile photography has gained popularity due to high-end smartphone cameras, leading to a demand for convenient photo editing apps. Mainstream applications like Photoshop Express and Snapseed can be overwhelming for users seeking quick edits. Several user-friendly alternatives for Android users include: - Google Photos: Offers an Auto option for one-tap enhancements and organizes tools into categories like Actions, Markup, Filters, Lighting, and Color. It saves edited images as copies. - InFrame: Features instant editing tools with frames, filters, and effects, but lacks manual aspect ratio adjustments. It displays ads unless users subscribe to InFrame Pro. - Lensa: Provides an AI-powered Smart Adjust feature and over 60 filters. It includes sliders for manual adjustments and an Object Removal tool. - Adobe Express: A simpler alternative to Adobe's complex apps, offering an Auto Enhance feature and built-in Photoshop filters. It is free to download and use without an Adobe account. - Instasize: Focuses on a minimalist editing experience with over 130 filters and manual adjustments. Some advanced features require a subscription to Instasize Premium. The selection of these apps was based on their support for quick editing, straightforward interfaces, high ratings (minimum of 4.4 stars), and significant downloads (over 10 million).