technical support Archives

Tech Optimizer

August 17, 2026

Avast, AVG and Norton in 2026: smarter security for a new generation of threats

In 2026, cybersecurity has shifted from traditional virus blocking to addressing a wider range of threats, including phishing, AI-generated scams, fake websites, account takeovers, ransomware, and fraudulent calls. Key players in this transformation include Avast, AVG, and Norton, which are integrating advanced AI, scam detection, and multi-device security into their offerings. Avert IT Distribution (Avert ITD) is the official distributor for Avast and AVG in Africa and provides Norton solutions, along with essential licensing and support services. Avast has introduced Scam Guardian technology, which combines automated protection with an AI tool to analyze suspicious communications. AVG has enhanced its AntiVirus with AI-driven protection against various online threats and offers mobile security features like Scam Guardian. Norton has expanded its services to include AI-powered Scam Protection and a secure browser for small and medium enterprises, along with significant upgrades to its VPN capabilities. Avert ITD supports African resellers and businesses by providing localized access to these cybersecurity solutions, ensuring tailored support and guidance. The company has also launched a WhatsApp support channel for quick assistance. Avert ITD emphasizes its commitment to reseller growth and accountability in its distribution approach.

Tech Optimizer

August 17, 2026

Your Outdated Antivirus Might Be The Weakest Link

Antivirus software is essential for protecting devices from cyber threats, but simply installing it is not enough. Outdated antivirus software can lead to diminished protection, as it may not recognize new forms of malware, leaving devices vulnerable. The functionality of antivirus programs can also decline over time, limiting their effectiveness. Using outdated software increases the risk of data breaches, as cybercriminals often target these systems. Additionally, technical support for older versions may become unavailable, further exposing users to threats. Keeping antivirus software updated is crucial for maintaining security and accessing the full range of features.

Winsage

August 15, 2026

What Are The Minimum Requirements For Windows 11?

Windows 11 requires a compatible 64-bit processor with a minimum speed of 1 GHz and at least two cores, 4GB of RAM, and 64GB of available storage. The system must use UEFI firmware with Secure Boot capability, support Trusted Platform Module (TPM) 2.0, and have graphics hardware compatible with DirectX 12 or later with a WDDM 2.0 driver. A high-definition display with a resolution of at least 720p, measuring more than 9 inches diagonally, and supporting 8 bits per color channel is also necessary. Microsoft provides the PC Health Check app to assess compatibility with Windows 11. If a PC cannot upgrade, users can enroll in the Consumer Extended Security Updates (ESU) program for Windows 10 version 22H2, which extends security updates until October 12, 2027, without introducing new features. Enrollment options include syncing settings for free, redeeming 1,000 Microsoft Rewards points, or paying a fee, with a license applicable to up to 10 devices.

Winsage

August 15, 2026

What Are The Minimum Requirements For Windows 11?

In 2026, Microsoft Windows 11 requires specific hardware criteria for installation, including a 64-bit processor (1 GHz or faster with at least two cores), a minimum of 4GB of RAM, at least 64GB of available storage, UEFI firmware with Secure Boot, TPM version 2.0 support, and graphics hardware that supports DirectX 12 or later with a WDDM 2.0 driver. A high-definition display with a resolution of at least 720p and a diagonal measurement exceeding 9 inches is also necessary. Compatibility can be checked using the PC Health Check app, which may take up to 24 hours to reflect recent hardware upgrades. For Windows 10 users unable to upgrade, the Consumer Extended Security Updates (ESU) program provides security updates until October 12, 2027, without new features. Enrollment options include syncing settings for free, using Microsoft Rewards points, or paying a fee, with each license applicable to up to 10 devices.

AppWizard

August 13, 2026

Mine Treasures, Capture Aliens, Profit in DIG Raiders: Anomaly Extraction on PC Sept. 11

DIG Raiders: Anomaly Extraction is set to launch on PC via Steam on September 11, 2026, priced at .99, with a 30% discount during the initial launch period. The game features co-op mining gameplay involving exploration and encounters with aliens, set against the backdrop of a crashed alien spacecraft beneath a city. Players will engage in comedic tasks across nine levels, including locations like a bank vault and a space station, while wearing one of seven animal costumes that provide various advantages. The game includes a PvE mode where players repair an alien monolith and a chaotic 4v4 multiplayer mode. Wealth gained can be reinvested in a marketplace, and players must manage their finances to survive. The game supports multiple languages, including English, French, German, and others.

AppWizard

August 5, 2026

Why Running Your Own Minecraft Server Is Still Worth It in 2026

In 2026, players have three primary options for hosting Minecraft servers: self-hosting on personal computers, free hosting services, and paid hosting plans. Self-hosting offers complete control but requires maintenance and can lead to performance issues as player numbers grow. Free hosting is suitable for casual play but has limitations like restricted RAM and player slots. Paid hosting provides dedicated resources, DDoS protection, automatic backups, and technical support, making it a reliable choice for larger communities. Owning a server allows for customization of game settings, mods, and player access, enhancing the gaming experience. However, self-hosting can expose users to security risks and requires network configuration. Upgrading to paid hosting is advisable for those needing more resources, reliability, and support.

AppWizard

July 13, 2026

EU Sanctions VK for Developing Messenger App Max

The European Union has imposed sanctions on Russian tech giant VK and its subsidiary, Communication Platform LLC, due to their involvement in the development of the Kremlin-backed messaging app, Max. The development of Max was overseen by the Federal Security Service (FSB), and it has been criticized for its surveillance capabilities. These sanctions are part of a broader strategy by the EU and the UK to target entities linked to Russian cyberattacks. The EU and UK also announced additional sanctions against individuals and entities involved in Russian cyber operations, including targeting leaders of Russia's GRU military intelligence and individuals linked to the FSB’s Center 16. Apple removed VK platforms and the Max app from its App Store last month, citing compliance with sanctions. The EU plans to introduce its 21st package of sanctions against Russia soon.

Winsage

July 7, 2026

Valve shares Windows drivers for Steam Machine and says an official dual-boot wizard will ship “once it’s complete”

Valve's Steam Machine combines console and PC gaming experiences, running on SteamOS but allowing users to install alternative operating systems like Windows. Valve has released official drivers for essential hardware components to support Windows installation, though they do not provide technical support for users who choose this option. Installing Windows requires wiping SteamOS, as dual-booting is not supported. Users can access the boot menu by powering off the device and restarting while pressing the Escape key. An internet connection via Ethernet is necessary during Windows setup, as Wi-Fi functionality will only be restored after installing the wireless drivers.

Winsage

July 7, 2026

Valve shares Windows drivers for Steam Machine and says an official dual-boot wizard will ship “once it’s complete”

Valve's Steam Machine runs on SteamOS, allowing users to access their game libraries directly. It can also function as a standard PC, enabling the installation of alternative operating systems, including Windows. Valve has released official Windows drivers for essential hardware components like graphics processors, Wi-Fi, Bluetooth, and SD card readers, but does not provide technical support for Windows users. Installing Windows requires wiping SteamOS completely, and while dual-booting is possible, an official setup wizard is not yet available. Users must access the boot menu by powering down the device and pressing the Escape key during restart. An internet connection via Ethernet is necessary for the Windows setup process, as Wi-Fi will not work until drivers are installed.

Winsage

July 7, 2026

Valve shares Windows drivers for Steam Machine and says an official dual-boot wizard will ship “once it’s complete”

Valve has introduced the Steam Machine, which operates on SteamOS and offers a console-like experience while functioning as a traditional PC. Users can install Windows on the Steam Machine, as Valve has released official drivers for essential hardware components, including graphics processor, Wi-Fi, Bluetooth, and SD card reader. However, installing Windows requires wiping SteamOS, and Valve does not provide official technical support for Windows users. An official dual-boot setup wizard is planned for a future update of SteamOS. To install Windows, users must access the boot menu by powering off the Steam Machine and restarting it while pressing the Escape key. An internet connection is necessary during the setup process, and connecting via Ethernet is recommended.