technical support Archives

AppWizard

July 13, 2026

EU Sanctions VK for Developing Messenger App Max

The European Union has imposed sanctions on Russian tech giant VK and its subsidiary, Communication Platform LLC, due to their involvement in the development of the Kremlin-backed messaging app, Max. The development of Max was overseen by the Federal Security Service (FSB), and it has been criticized for its surveillance capabilities. These sanctions are part of a broader strategy by the EU and the UK to target entities linked to Russian cyberattacks. The EU and UK also announced additional sanctions against individuals and entities involved in Russian cyber operations, including targeting leaders of Russia's GRU military intelligence and individuals linked to the FSB’s Center 16. Apple removed VK platforms and the Max app from its App Store last month, citing compliance with sanctions. The EU plans to introduce its 21st package of sanctions against Russia soon.

Winsage

July 7, 2026

Valve shares Windows drivers for Steam Machine and says an official dual-boot wizard will ship “once it’s complete”

Valve's Steam Machine combines console and PC gaming experiences, running on SteamOS but allowing users to install alternative operating systems like Windows. Valve has released official drivers for essential hardware components to support Windows installation, though they do not provide technical support for users who choose this option. Installing Windows requires wiping SteamOS, as dual-booting is not supported. Users can access the boot menu by powering off the device and restarting while pressing the Escape key. An internet connection via Ethernet is necessary during Windows setup, as Wi-Fi functionality will only be restored after installing the wireless drivers.

Winsage

July 7, 2026

Valve shares Windows drivers for Steam Machine and says an official dual-boot wizard will ship “once it’s complete”

Valve's Steam Machine runs on SteamOS, allowing users to access their game libraries directly. It can also function as a standard PC, enabling the installation of alternative operating systems, including Windows. Valve has released official Windows drivers for essential hardware components like graphics processors, Wi-Fi, Bluetooth, and SD card readers, but does not provide technical support for Windows users. Installing Windows requires wiping SteamOS completely, and while dual-booting is possible, an official setup wizard is not yet available. Users must access the boot menu by powering down the device and pressing the Escape key during restart. An internet connection via Ethernet is necessary for the Windows setup process, as Wi-Fi will not work until drivers are installed.

Winsage

July 7, 2026

Valve shares Windows drivers for Steam Machine and says an official dual-boot wizard will ship “once it’s complete”

Valve has introduced the Steam Machine, which operates on SteamOS and offers a console-like experience while functioning as a traditional PC. Users can install Windows on the Steam Machine, as Valve has released official drivers for essential hardware components, including graphics processor, Wi-Fi, Bluetooth, and SD card reader. However, installing Windows requires wiping SteamOS, and Valve does not provide official technical support for Windows users. An official dual-boot setup wizard is planned for a future update of SteamOS. To install Windows, users must access the boot menu by powering off the Steam Machine and restarting it while pressing the Escape key. An internet connection is necessary during the setup process, and connecting via Ethernet is recommended.

Winsage

June 26, 2026

Microsoft extends free Windows 10 security updates for consumers

Microsoft has extended its free Windows 10 Extended Security Updates (ESU) program for consumers to provide essential security updates until October 12, 2027. This extension allows users more time to transition to Windows 11, as Windows 10 will no longer receive support after October 14, 2025. The initial expiration date for the free ESU program was October 12, 2026. Consumers can access these updates by backing up their Windows settings, redeeming 1,000 Microsoft reward points, and for users in the European Economic Area, logging into Windows 10 with a Microsoft account. An ESU license can be used on up to 10 devices linked to the same Microsoft account, but the program is not available for systems managed through Active Directory or Mobile Device Management, though devices registered with Microsoft Entra are eligible.

Winsage

June 25, 2026

Microsoft quietly extends free Windows 10 ESU support to October 2027

Microsoft has extended the free coverage of its Windows 10 Extended Security Updates (ESU) program for consumers by an additional year, now lasting until October 12, 2027. This change was noted in updates to Microsoft's ESU documentation and a blog post. Previously, Windows 10 was set to reach its end of support on October 14, 2025, with initial ESU coverage expiring on October 12, 2026. Consumers can access the extended security updates through various methods, including payment, backing up settings to a Microsoft account, redeeming Microsoft reward points, or for users in the European Economic Area, by logging in with a Microsoft account. Each ESU license can be used on up to 10 devices linked to the same account, and the program is only for personal devices, not those managed through Active Directory or MDM.

AppWizard

June 12, 2026

Indie Game Festival ‘BIC 2026’ Signs MOU with RedForce PC Arena

On June 12, the Busan Indie Connect Festival Organizing Committee and RedForce PC Arena signed a Memorandum of Understanding (MOU) to collaborate on the Busan Indie Connect Festival 2026 (BIC 2026). The partnership includes the creation of a dedicated 'FGT (Focus Group Test) Zone' at the festival, allowing gamers to provide feedback on exhibition titles. RedForce PC Arena will supply high-performance PCs and monitors and manage technical support for the testing environment. The organization will also promote BIC 2026 through its network of PC cafes. BIC 2026 will take place as a hybrid festival from August 7 to 28 online and from August 14 to 16 offline at BEXCO Exhibition Center 1, Hall 2, in Busan.

Tech Optimizer

June 11, 2026

Avast One: Security and privacy suite under the microscope

Avast One is the flagship consumer security suite from Avast (Gen Digital), combining antivirus, firewall, VPN, and privacy utilities into a single subscription for Windows, macOS, Android, and iOS. It offers four primary areas: device security, online privacy, identity protection, and performance tools. Device security includes real-time antivirus, Web Shield, Mail Shield, and Ransomware Shield. The online privacy component features a full VPN service with bank-grade encryption and a no-logs policy. Identity protection includes data breach monitoring and, in some markets, credit monitoring. Performance tools assist with disk cleanup and system optimization. Avast One has three plan tiers: Avast One Essential (free), Avast One Individual (paid, supports multiple devices), and Avast One Family (paid, supports up to 30 devices). Pricing varies based on promotions, with Avast One Individual typically around per year and Avast One Family ranging from to 0 per year. The suite can be downloaded directly from Avast's website, with installers available for various platforms. Avast One includes automatic updates and is designed to operate lightly on modern hardware, with options to minimize system impact during scans. Customer support includes self-help documentation, community forums, and direct support for paying customers. Avast One aims to appeal to both non-technical users and power users, providing a user-friendly interface while allowing for advanced configurations. The product is positioned as a comprehensive solution for households looking to secure multiple devices with a single subscription.

AppWizard

May 27, 2026

Urgent product correction for MiniMed Android App

Medtronic has issued an Urgent Product Correction for the MiniMed Mobile App for Android, version 3.2.0, due to a critical issue that may cause unexpected disconnection from the insulin pump. Users are advised to upgrade to version 3.2.1 or higher to resolve this problem and improve app functionality. The updated version can be downloaded from the Google Play Store, and users can check for updates by navigating to Manage apps & devices. Medtronic provides a 24-Hour Technical Support line at 1800 777 808 for assistance.

Winsage

April 17, 2026

France to remove Windows from government computers in sovereignty push

France is transitioning from Windows to Linux for its government computers, announced on April 8 by the Interministerial Directorate for Digital Affairs, to reduce reliance on American technology firms. This change involves modifying the software on thousands of state computers, which is a significant task given that Windows is the most widely used operating system globally. Linux, an open-source system, allows for code modification and sharing. Experts highlight the benefits of open-source software, including transparency and collective ownership, which enhance data security and management. Other European countries, like Spain and Germany, have also adopted similar systems. The transition is expected to create jobs in the local economy as France will invest in hiring engineers instead of paying Microsoft licensing fees. However, the timeline for the rollout is uncertain, with no specifics on the number of computers involved or the duration of the project. Additionally, Microsoft has reportedly spent €7 million in 2025 on lobbying efforts related to digital regulations in the EU, which may complicate the transition.