technical support Archives

Tech Optimizer

September 16, 2026

Hackers Disguise CHOSEN BRICK Malware as AI Apps, Antivirus Software and MRI Results

Iranian state-affiliated cyber actors are targeting dissidents, activists, and journalists using fake AI applications, counterfeit antivirus tools, and fabricated MRI scan results, primarily through a spyware family known as CHOSEN BRICK, which is designed for Windows systems. This campaign has been active since at least 2025 and affects individuals globally, including in the UK, US, and Netherlands. The malware establishes persistence via the Windows Registry Run key and communicates through Telegram, utilizing unique Bot IDs for each victim. CHOSEN BRICK is capable of extensive data collection, including capturing screenshots, recording audio, and stealing email content. Personal information from victims has been found on pro-Iranian leak sites, increasing harassment risks. Security measures should include monitoring for suspicious Registry entries and unusual communications, while users are advised to avoid unsolicited software installations and keep their systems updated. The FBI refers to this malware family as HEAVYGRAM.

Winsage

August 29, 2026

Windows 10 users have just weeks left before Nvidia ends Game Ready driver updates

Nvidia will stop rolling out new GeForce Game Ready drivers for Windows 10 after October 2026, providing only quarterly security updates and critical bug fixes until October 2029. The last Game Ready driver for Windows 10 will be released in October 2026, with the first driver excluding support for Windows 10 set for November 2026. Microsoft has extended its consumer Extended Security Updates program for Windows 10 until October 12, 2027. GPUs from the Maxwell, Pascal, and Volta architectures exited the Game Ready program in October 2025, with security updates available until October 2028. As of July 2026, Windows 10 is used by 24.8% of participating Windows PCs, while Windows 11 is used by 75%. Many users remain on Windows 10 due to hardware limitations and concerns over privacy and features in Windows 11.

Tech Optimizer

August 17, 2026

Avast, AVG and Norton in 2026: smarter security for a new generation of threats

In 2026, cybersecurity has shifted from traditional virus blocking to addressing a wider range of threats, including phishing, AI-generated scams, fake websites, account takeovers, ransomware, and fraudulent calls. Key players in this transformation include Avast, AVG, and Norton, which are integrating advanced AI, scam detection, and multi-device security into their offerings. Avert IT Distribution (Avert ITD) is the official distributor for Avast and AVG in Africa and provides Norton solutions, along with essential licensing and support services. Avast has introduced Scam Guardian technology, which combines automated protection with an AI tool to analyze suspicious communications. AVG has enhanced its AntiVirus with AI-driven protection against various online threats and offers mobile security features like Scam Guardian. Norton has expanded its services to include AI-powered Scam Protection and a secure browser for small and medium enterprises, along with significant upgrades to its VPN capabilities. Avert ITD supports African resellers and businesses by providing localized access to these cybersecurity solutions, ensuring tailored support and guidance. The company has also launched a WhatsApp support channel for quick assistance. Avert ITD emphasizes its commitment to reseller growth and accountability in its distribution approach.

Tech Optimizer

August 17, 2026

Your Outdated Antivirus Might Be The Weakest Link

Antivirus software is essential for protecting devices from cyber threats, but simply installing it is not enough. Outdated antivirus software can lead to diminished protection, as it may not recognize new forms of malware, leaving devices vulnerable. The functionality of antivirus programs can also decline over time, limiting their effectiveness. Using outdated software increases the risk of data breaches, as cybercriminals often target these systems. Additionally, technical support for older versions may become unavailable, further exposing users to threats. Keeping antivirus software updated is crucial for maintaining security and accessing the full range of features.

Winsage

August 15, 2026

What Are The Minimum Requirements For Windows 11?

Windows 11 requires a compatible 64-bit processor with a minimum speed of 1 GHz and at least two cores, 4GB of RAM, and 64GB of available storage. The system must use UEFI firmware with Secure Boot capability, support Trusted Platform Module (TPM) 2.0, and have graphics hardware compatible with DirectX 12 or later with a WDDM 2.0 driver. A high-definition display with a resolution of at least 720p, measuring more than 9 inches diagonally, and supporting 8 bits per color channel is also necessary. Microsoft provides the PC Health Check app to assess compatibility with Windows 11. If a PC cannot upgrade, users can enroll in the Consumer Extended Security Updates (ESU) program for Windows 10 version 22H2, which extends security updates until October 12, 2027, without introducing new features. Enrollment options include syncing settings for free, redeeming 1,000 Microsoft Rewards points, or paying a fee, with a license applicable to up to 10 devices.

Winsage

August 15, 2026

What Are The Minimum Requirements For Windows 11?

In 2026, Microsoft Windows 11 requires specific hardware criteria for installation, including a 64-bit processor (1 GHz or faster with at least two cores), a minimum of 4GB of RAM, at least 64GB of available storage, UEFI firmware with Secure Boot, TPM version 2.0 support, and graphics hardware that supports DirectX 12 or later with a WDDM 2.0 driver. A high-definition display with a resolution of at least 720p and a diagonal measurement exceeding 9 inches is also necessary. Compatibility can be checked using the PC Health Check app, which may take up to 24 hours to reflect recent hardware upgrades. For Windows 10 users unable to upgrade, the Consumer Extended Security Updates (ESU) program provides security updates until October 12, 2027, without new features. Enrollment options include syncing settings for free, using Microsoft Rewards points, or paying a fee, with each license applicable to up to 10 devices.

AppWizard

August 13, 2026

Mine Treasures, Capture Aliens, Profit in DIG Raiders: Anomaly Extraction on PC Sept. 11

DIG Raiders: Anomaly Extraction is set to launch on PC via Steam on September 11, 2026, priced at .99, with a 30% discount during the initial launch period. The game features co-op mining gameplay involving exploration and encounters with aliens, set against the backdrop of a crashed alien spacecraft beneath a city. Players will engage in comedic tasks across nine levels, including locations like a bank vault and a space station, while wearing one of seven animal costumes that provide various advantages. The game includes a PvE mode where players repair an alien monolith and a chaotic 4v4 multiplayer mode. Wealth gained can be reinvested in a marketplace, and players must manage their finances to survive. The game supports multiple languages, including English, French, German, and others.

AppWizard

August 5, 2026

Why Running Your Own Minecraft Server Is Still Worth It in 2026

In 2026, players have three primary options for hosting Minecraft servers: self-hosting on personal computers, free hosting services, and paid hosting plans. Self-hosting offers complete control but requires maintenance and can lead to performance issues as player numbers grow. Free hosting is suitable for casual play but has limitations like restricted RAM and player slots. Paid hosting provides dedicated resources, DDoS protection, automatic backups, and technical support, making it a reliable choice for larger communities. Owning a server allows for customization of game settings, mods, and player access, enhancing the gaming experience. However, self-hosting can expose users to security risks and requires network configuration. Upgrading to paid hosting is advisable for those needing more resources, reliability, and support.

AppWizard

July 13, 2026

EU Sanctions VK for Developing Messenger App Max

The European Union has imposed sanctions on Russian tech giant VK and its subsidiary, Communication Platform LLC, due to their involvement in the development of the Kremlin-backed messaging app, Max. The development of Max was overseen by the Federal Security Service (FSB), and it has been criticized for its surveillance capabilities. These sanctions are part of a broader strategy by the EU and the UK to target entities linked to Russian cyberattacks. The EU and UK also announced additional sanctions against individuals and entities involved in Russian cyber operations, including targeting leaders of Russia's GRU military intelligence and individuals linked to the FSB’s Center 16. Apple removed VK platforms and the Max app from its App Store last month, citing compliance with sanctions. The EU plans to introduce its 21st package of sanctions against Russia soon.

Winsage

July 7, 2026

Valve shares Windows drivers for Steam Machine and says an official dual-boot wizard will ship “once it’s complete”

Valve's Steam Machine combines console and PC gaming experiences, running on SteamOS but allowing users to install alternative operating systems like Windows. Valve has released official drivers for essential hardware components to support Windows installation, though they do not provide technical support for users who choose this option. Installing Windows requires wiping SteamOS, as dual-booting is not supported. Users can access the boot menu by powering off the device and restarting while pressing the Escape key. An internet connection via Ethernet is necessary during Windows setup, as Wi-Fi functionality will only be restored after installing the wireless drivers.