troubleshooting methods Archives

AppWizard

August 19, 2026

Update Now: Firmware Update Fixes Android Auto on Widescreen Displays

Navitel has released a software update to fix an aspect ratio issue affecting users of Android Auto, which was first reported in July. The problem was traced to the Navitel head unit software, not the Android Auto app, and impacted multiple head unit models. Users experienced distorted images and text, despite troubleshooting efforts. The update requires manual installation via a microSD card, as it is not available over-the-air. After the update, users can reconnect their Android phones, and Android Auto should function correctly. The latest version of Android Auto, 17.4, is available on the Google Play Store, with a new build expected by the end of the month and a major update planned for the next quarter.

Winsage

August 14, 2026

Classic Outlook bug breaks Copilot, but some might call it an upgrade

Microsoft is facing scrutiny over a bug in build 20026.20182 affecting classic Outlook users with Copilot features, causing the Copilot button to disappear and other functionalities to become inoperable for those with either a Copilot Chat (Basic) license or a paid M365 Copilot (Premium) account. The Copilot icon is missing from its usual locations, and while the Microsoft 365 Copilot app and web experience are functioning, users are advised to switch to Outlook on the web or the new Outlook app for immediate access. Standard troubleshooting methods have not consistently resolved the issue.

Winsage

August 7, 2026

Exclusive: Turbo VPN releases emergency Windows update after TechRadar uncovers persistent IP leaks

Turbo VPN's Windows client has faced significant privacy issues, including active IP leaks and misconfigured protocols. Owned by Innovative Connecting Pte. Limited in Singapore, it has over 500 million downloads on Android. Initial testing revealed that version 3.6.0.0 did not resolve IPv6 address leaks, despite IPv4 addresses being masked. A subsequent update, version 3.7.0.0, successfully blocked unencrypted IPv6 traffic while maintaining IPv4 masking. Testing showed that the proprietary protocol Lepus functions differently from standard VPNs, routing non-browser data through a local proxy without encryption. Turbo VPN's response indicated that the observed issues were limited to specific network configurations, and they have since implemented improvements in the latest version. However, detailed information about their proprietary protocols remains unavailable.

AppWizard

July 7, 2026

Pixel users: Is Google Recorder refusing to save your recordings?

A segment of Google Pixel users is experiencing issues with the Google Recorder app, specifically that recordings are failing to save. A user on the Google Pixel subreddit reported that the app initiates recordings but does not store them, and several other users have confirmed similar experiences. Despite attempts to troubleshoot, such as clearing the app's cache and restarting devices, the issue persists for some users. However, others report that the app functions correctly on their devices. A poll on the subreddit shows that 60% of respondents are having issues with the app.

AppWizard

April 21, 2026

X deep-link issue on Android is stopping shared posts from opening properly

Android users are experiencing an issue with the X app where tapping on shared links does not direct them to the intended posts, leaving them on their timelines or the last viewed profile. Complaints have increased, and standard troubleshooting methods like clearing caches and reinstalling the app have not resolved the problem. A temporary workaround involves removing the app from recent tasks before tapping the link, but this is not a permanent solution. The issue affects various Android models and may have started after a recent Android system update, indicating a potential flaw within the X app itself. Some users have chosen to open links in mobile browsers by adjusting app settings. There has been no official acknowledgment of the bug from the X team, although the product head made a lighthearted comment about the situation on social media.

Winsage

April 4, 2026

7 Ways to Fix Limbus Company Not Launching on a Windows PC

Limbus Company, an indie gacha game, is experiencing technical issues on Windows PCs, with players unable to launch the game. Troubleshooting steps include: 1. Running the game as an administrator by navigating to the installation folder and adjusting properties. 2. Verifying the integrity of game files through Steam. 3. Disconnecting unnecessary USB devices. 4. Performing a clean boot to disable conflicting startup applications. 5. Updating graphics card drivers for compatibility. 6. Disabling integrated Intel GPUs in Device Manager to ensure the use of dedicated graphics cards. 7. Reinstalling the game on a solid-state drive (SSD) for better performance. Players can also contact the game's support service for further assistance.

AppWizard

March 30, 2026

Spotify and Android Auto are fumbling one of the app’s best features

Spotify users are experiencing issues with locally stored tracks disappearing from playlists when accessed through Android Auto, despite these tracks remaining intact on their devices and functioning normally within the Spotify app. This problem has been reported by multiple users, indicating a potential communication issue between Spotify and Android Auto. Additionally, album art on the Android Auto screen is also missing, although it appears correctly in the task widget. Standard troubleshooting methods have not resolved the issue, and there is no acknowledgment or solution provided by either Spotify or Google. This situation coincides with ongoing connectivity issues and bugs affecting Android Auto, leading to user frustration. The root cause of the problem—whether it lies with Spotify or Android Auto—remains unclear.

Winsage

March 30, 2026

7 Ways to Fix Crimson Desert Not Launching on a Windows PC

Crimson Desert has become popular on the Steam charts in March 2026, but some players are experiencing issues with the game not launching on their PCs. Solutions to this problem include: - Disconnecting and reconnecting to the internet during startup. - Running Steam or Epic Games as an administrator. - Verifying the game files for Crimson Desert. - Setting up firewall exceptions for Steam/Epic and Crimson Desert. - Lowering the monitor’s refresh rate to 60Hz. - Disabling background apps through a clean boot. - Updating graphics drivers. Additional troubleshooting methods include reinstalling Crimson Desert, clearing the DirectX Shader Cache, using the Repair or Reset option if installed via the Microsoft Store or Xbox app, and disabling DLSS for the game.

AppWizard

March 11, 2026

Facebook colored text bug makes posts unreadable on Android app

A bug in the Facebook Android app has caused users to experience visual and readability issues, where posts display partial text against vibrant backgrounds, and tapping "See more" results in the text disappearing. This issue began in early March following a recent app update. A workaround involves rotating the device to landscape mode after tapping on a post, which temporarily restores the text visibility. The problem is confined to the Android app, with desktop and browser versions unaffected. Standard troubleshooting methods have not consistently resolved the issue, and Meta has not officially acknowledged it or provided a timeline for a fix. Users are advised to avoid using colored backgrounds in their posts until the issue is resolved.

Winsage

February 17, 2026

How to Uninstall and Reinstall Chrome on Windows 11 Using Winget CMD

Google Chrome can experience performance issues on Windows due to corrupted profiles, extension conflicts, broken updates, and crashes. A complete uninstall and reinstall often resolves these issues, and the Windows Package Manager (Winget) provides a command-line method for this process. To uninstall Chrome using Winget, open Terminal as an administrator and run the command PLACEHOLDER7836d906c03bd8f1. After uninstallation, verify it with PLACEHOLDER30cf24d62406b8ee, then reinstall using PLACEHOLDER76e40aae6965d719. For a clean reinstall, delete the leftover user data folder at PLACEHOLDER142352b706501488. Commands: - Check installed version: winget list Google.Chrome - Uninstall Chrome: winget uninstall Google.Chrome - Verify removal: winget list Google.Chrome - Reinstall Chrome: winget install Google.Chrome - Silent install: winget install Google.Chrome --silent - Delete leftover data: rmdir /s /q "%LocalAppData%GoogleChrome" Before executing commands, ensure Winget is available and updated, and that you have administrator privileges. Backup data by enabling Chrome Sync. Close Chrome completely before uninstalling to avoid process interference. A clean reinstall involves deleting the Chrome user data folder, which removes bookmarks, passwords, and other stored data. Winget is faster and more suitable for scripting and remote management compared to traditional uninstall methods through the Settings app or Control Panel. Common troubleshooting for Winget includes handling errors related to package recognition, installation blocks, and access issues. If uninstalling fails, terminate any running Chrome processes and retry the command. If unsuccessful, use the Settings app for removal and then Winget for reinstallation.