Q: I’m seeing all kinds of problems online with the latest Windows update and worried that it will be installed automatically. What should I be doing?
A: Software updates are essential for maintaining the integrity of operating systems, yet they can sometimes lead to unexpected complications. Currently, users of Windows 10 and 11 are encountering such a scenario with the recent rollout of Windows 11’s latest update (24H2). This update is being distributed in phases, meaning not all users will receive it simultaneously. However, those who have installed it are reporting issues, including the notorious “Blue Screen of Death” and unexpected system freezes, primarily due to driver compatibility challenges.
How to prevent the update
One notable shift in Microsoft’s approach to its operating systems is the automatic installation of updates. While this strategy aims to keep users up to date, it can lead to unfortunate consequences when problematic updates are released. For most users, it is advisable to temporarily disable automatic updates until Microsoft resolves the current issues.
To do this, enter “check for updates” in the Windows search box located at the bottom of your screen. In the “Updates” menu, you will see the option “Get the latest updates as soon as they’re available.” Turning this off will pause updates for a brief period, allowing you to assess your situation more effectively.
What to do next
The next steps can vary significantly depending on your specific computer setup, and the situation is evolving. This update addresses critical security vulnerabilities, prompting the U.S. government to require federal employees to either implement mitigations as per vendor instructions or discontinue use of affected devices. For the average user, this means that once it is safe, installing the update is crucial to safeguard against real threats.
If you are still operating on an older version of Windows (XP, 7, 8.1), be aware that no patches are available for these vulnerabilities due to the cessation of support. It is advisable to disconnect such devices from the internet until you can determine a protective course of action. Windows 10 users should also be mindful, as they will face a similar “end of life” scenario in approximately one year (October 14, 2025). Upgrading to Windows 11 sooner rather than later is recommended to avoid becoming a target for cyber threats.
Determining the right time to update requires vigilance, and if you have access to a tech support professional, involving them in your evaluation is highly beneficial. Until updates are safely installed, exercise caution with any downloaded files or links, as they may contain harmful payloads.
What to do if it’s already installed
It’s important to note that not all users will experience issues after installing the update. However, if you find yourself facing unusual problems, it is crucial to act swiftly and consider rolling back the update while that option remains available. For those who are not encountering any difficulties, congratulations — you’ve successfully navigated one of the more challenging Windows updates in recent memory.
Ken Colburn is the founder and CEO of Data Doctors Computer Services. Ask any tech question on Facebook or Twitter.
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