Windows 11 has faced its share of challenges lately, with Microsoft rolling out a series of updates that have sparked debate among users. In response to these issues, the tech giant has introduced a new tool designed to assist those grappling with problems: the aptly named ‘Fix problems using Windows Update.’ This tool, which first entered testing in 2023, has now been officially integrated into Windows 11, accompanied by detailed support documentation from Microsoft.
The primary function of this tool is to facilitate the reinstallation of the current version of Windows on a device. In previous iterations, reinstalling an operating system was often seen as a last resort due to the time-consuming nature of the process. However, Microsoft has streamlined this experience, allowing users to reinstall Windows 11 without the hassle of locating a DVD or product key. Additionally, there are options available to reset the PC while retaining personal files, eliminating the need for external backups.
According to the Windows 11 Settings app, the ‘Fix problems using Windows Update’ tool promises to “Reinstall your current version of Windows (your apps, files, and settings will be preserved).” While I have yet to test this feature myself, it raises hopes that users will be able to keep their applications intact, contrasting with the current reset process that removes all programs but provides shortcuts for redownloading them from the Microsoft Store.
Not for everyone
To access this tool, users can navigate to Settings > System > Recovery, where it will also appear if an update fails to install. This development is particularly timely, given the increasing number of issues reported by Windows 11 users. Unlike Apple’s macOS, which operates on a more uniform hardware ecosystem, Microsoft faces the challenge of supporting a vast array of PCs with diverse components. This complexity often results in updates that are less than flawless.
While the introduction of this tool signifies a positive step towards simplifying the troubleshooting process, it is important to note that it is not universally available. Users must have Windows 11 version 22H2 or newer, along with the February 2024 optional update, to take advantage of this feature. Those still on older versions of Windows 11 or using Windows 10 will unfortunately miss out on this beneficial addition.
