Microsoft has announced an emergency update for Windows 10, responding to a surge of reports from users experiencing significant issues following May’s mandatory security update. Many have encountered the unsettling BitLocker Recovery screens and the infamous Blue Screens of Death after attempting to install the latest critical update.
Details of the Update
The company has acknowledged that “Windows 10 might repeatedly display the BitLocker recovery screen at startup,” a situation that arises from an out-of-bounds update detailed in Microsoft’s Update Catalog. This problem predominantly affects users operating devices equipped with Intel Trusted Execution Technology (TXT) on 10th generation or later Intel vPro processors. For those who have not yet implemented May’s update, Microsoft recommends opting for the out-of-bounds update instead.
For users who have already attempted the installation and found themselves in a bind, Microsoft has outlined a series of steps to regain access:
- “To start Windows, temporarily disable Intel VT for Direct I/O (also known as VTD or VTX) and Intel Trusted Execution Technology (TXT) in your BIOS / UEFI settings. This step will require entering your BitLocker recovery key.”
- “Install update KB5061768 via the Microsoft Update Catalog.”
- “After restarting Windows, return to your BIOS / UEFI settings and re-enable Intel VT for Direct I/O (also known as VTD or VTX) and TXT. (This step will require entering your BitLocker recovery key.)”
Windows Latest was among the first to highlight this issue, noting that the installation of KB5058379 often leads to a prompt for the recovery key, with some users encountering a BSOD as well. Microsoft has reiterated that its support team “doesn’t have the ability to retrieve, provide, or recreate a lost BitLocker recovery key,” but has provided a link for users to locate their BitLocker recovery key.
This situation primarily impacts enterprise users, as consumer devices typically do not utilize Intel vPro processors, making them less susceptible to these complications. May is shaping up to be a noteworthy month for Microsoft, marked not only by this update but also by the broader rollout of its controversial Recall photographic memory feature for Copilot+ owners, alongside the ongoing push to encourage 700 million Windows 10 users to upgrade before the impending October deadline.
