Microsoft is currently engaged in discussions aimed at providing a more accommodating option for customers reluctant to transition from Windows 10. While the company has firmly maintained that the support deadline for Windows 10 remains set for October 14, 2025, it has introduced a noteworthy update regarding its Microsoft 365 Apps platform.
Extended Support for Microsoft 365 Apps
According to a recently discovered update in Microsoft’s lifecycle documentation, users of the Microsoft 365 Apps—comprising Word, PowerPoint, Excel, and Outlook—will continue to receive security updates beyond the Windows 10 expiration date, extending until October 10, 2028. This move is designed to ease the transition for users who are hesitant to upgrade to Windows 11.
For years, Microsoft has been transparent about the impending end of support for Windows 10, yet it has also offered an option for consumers to pay for extended support if they prefer to remain on the older operating system. The extension of support for Microsoft 365 Apps further simplifies this choice for users.
However, there are stipulations to consider. An active Microsoft 365 license is required to benefit from this extended support. Additionally, if users encounter issues while using Windows 10 and submit a support ticket, they should be aware that if the problem does not manifest on Windows 11, Microsoft may not provide a resolution. Instead, the company will likely recommend an upgrade to Windows 11 before offering any troubleshooting assistance. Furthermore, users will not be able to log bugs related to Windows 10.
In essence, while Microsoft is willing to assist its customers, the support comes with clear boundaries, reinforcing the company’s ongoing encouragement for users to transition to Windows 11.
