Microsoft has acknowledged that users may experience crashes or compatibility issues with certain Ubisoft games when running the Windows 11 24H2 update. In response to these challenges, the tech giant has temporarily paused updates for devices that have these specific titles installed, aiming to protect the user experience during this turbulent period.
Mitigation Efforts and Performance Concerns
Ubisoft has taken steps to mitigate the bug, yet both companies caution users about potential performance regressions. As it stands, there is no definitive timeline for a fix, but developers from both Microsoft and Ubisoft are diligently working to address the situation.
The rollout of the Windows 11 24H2 update has proven to be a double-edged sword. While it has introduced significant performance enhancements, it has also led to compatibility issues, including a prior incident involving persistent BSODs on Western Digital SSDs. For those eager to experience the full suite of features that the 24H2 version offers, including advanced AI capabilities, the Windows Installation Media is readily available. However, Microsoft advises against this approach, as updating could render certain Ubisoft games unplayable.
After installing Windows 11, version 24H2, you might encounter issues with some Ubisoft games. To safeguard your Windows update experience, we have applied a compatibility hold on devices with these games installed.
Microsoft
For users experiencing game freezes or hangs, Microsoft recommends utilizing Task Manager to terminate the problematic process. Reports indicate that these crashes have been affecting users since at least early last month. A commonly suggested remedy has been to revert to the previous 23H2 version, with Microsoft allowing a 10-day window for this rollback. However, for those seeking a more reliable solution, a complete reinstallation of Windows may provide a fresh start free from these issues.
