Microsoft has acknowledged a new challenge affecting Windows 11 PCs, particularly those within enterprise environments. Users may find that essential user interface components, including the Start menu and File Explorer, either fail to load or crash following the installation of the latest security updates.
Details of the Issue
The company has indicated that this problem is primarily confined to enterprise PCs, suggesting that personal devices are “unlikely” to be affected. According to a support document released by Microsoft, the issue arises after provisioning a PC with either Windows 11, version 24H2, or the Windows 11, version 25H2 monthly cumulative update, both of which were made available after July 2025.
Specifically, the document states: “After provisioning a PC with a Windows 11, version 24H2 or a Windows 11, version 25H2 monthly cumulative update released on or after July 2025, XAML-dependent modern apps such as Explorer, the Start menu, SystemSettings, Taskbar, and Windows Search might experience difficulties.”
As Microsoft navigates this situation, users are encouraged to stay informed and monitor updates from the company regarding potential resolutions and workarounds.
