New Windows 11 ‘PC you can talk to’ ad pushing Copilot is proving divisive – and I can see it seriously backfiring

Microsoft has unveiled a new advertisement for the holiday season, showcasing its innovative ‘Hey Copilot’ voice input and AI capabilities integrated into Windows 11. This ad, part of the ‘meet the computer you can talk to’ campaign, is set against the upbeat backdrop of A-Punk by Vampire Weekend and features a series of family-oriented scenarios that highlight the potential of voice interaction with PCs.

In the advertisement, viewers are treated to a lighthearted portrayal of various holiday activities, such as syncing Christmas lights to music, navigating assembly instructions, and checking regulations for outdoor decorations, all with the assistance of Copilot. The ad even includes a whimsical cameo from Santa, who receives a report on toy assembly. However, despite its festive charm, the ad has sparked some controversy.


Analysis: Great Expectations

The response to the ad has been mixed, with some viewers expressing skepticism about the capabilities of Copilot. Comments on Microsoft’s YouTube clip have included tongue-in-cheek suggestions for voice commands, such as “Hey Copilot – how can I uninstall you?” and “Hey Copilot – how can I install Linux?” This backlash seems to stem from a broader frustration among users regarding the pervasive promotion of AI features in Windows 11.

While many users appreciate the advancements in voice input technology, there is a palpable sense of discontent regarding the expectations set by the advertisement. The initial scene, where Copilot effortlessly syncs Christmas lights to music, raises questions about the actual functionality of the feature. Currently, there is no capability for Copilot to connect smart home devices to a Windows 11 PC, leaving users to wonder if the ad oversells what is possible.

This creates a potential disconnect between consumer expectations and the reality of the technology. Although Copilot Vision offers useful guidance based on screen content, it remains a work in progress, and users may find themselves disappointed if they anticipate a seamless experience as depicted in the ad.

Microsoft’s ambitious portrayal of Copilot may reflect its vision for the future of AI integration, but it risks alienating users who feel misled. As the company navigates the delicate balance of promoting innovative technology while managing user expectations, it must tread carefully to avoid further division among its customer base.

Winsage
New Windows 11 'PC you can talk to' ad pushing Copilot is proving divisive – and I can see it seriously backfiring