Microsoft has acknowledged reports concerning certain games experiencing operational difficulties following a recent update. Users have noted that specific titles are not functioning as intended, prompting the tech giant to delve into the matter.
Preliminary investigations indicate that the root of the problem may lie with particular peripherals or internal components that feature RGB lighting capabilities. These devices often come equipped with drivers or software components that bear filenames akin to ‘inpoutx64’. On systems where these drivers are installed, launching certain games can lead to the aforementioned issues.
The games that have been highlighted in these reports include ‘ARC Raiders’, ‘MARVEL Tōkon: Fighting Souls’, and ‘THE FINALS’. Users have described a range of symptoms associated with this issue:
- The game application ceases to respond.
- The game application unexpectedly closes.
- An error message stating “EXCEPTIONACCESSVIOLATION” appears.
- The device restarts without prior warning.
For those encountering this or similar issues, Microsoft encourages users to submit a report through the Feedback Hub. Accessing the Feedback Hub is straightforward; simply press the Windows logo key and F simultaneously.
As the investigation continues into how these RGB-related components interact with the affected games, Microsoft is committed to providing updates as new information becomes available. In the interim, a workaround has been identified.
Workaround
To mitigate the issue, users can temporarily disable the inpoutx64 driver through the Windows Registry. It is crucial to note that making changes to the Registry should only be undertaken by those who are familiar with it. For guidance on this process, refer to resources on ‘How to back up and restore the registry in Windows’.