Please do not install Windows 11 KB5043145. This optional update has emerged as a significant concern for users, with reports indicating that some devices may fail to boot to the desktop following its installation. Users have reached out to Windows Latest, sharing experiences of encountering a “Blue Screen of Death” (BSOD) and even a “Green Screen of Death” (GSOD). Microsoft has acknowledged these issues.
BSOD and GSOD after KB5043145
In various forums, including the Feedback Hub, numerous users have reported experiencing BSOD and GSOD after installing the update. Some devices may find themselves trapped in a boot loop or unable to boot at all, leading to an automatic transition to the recovery screen for repair or rollback of the update.
This issue appears to be particularly prevalent among users of the Asus TUF A15 (2022) and ROG Strix G17 (2024) laptops, although Microsoft suggests that the problem may extend beyond these models. Support staff have confirmed awareness of the situation, noting that affected devices may repeatedly trigger the BSOD or GSOD, ultimately leading to the “Automatic Repair” screen. Users may also be prompted to enter their BitLocker recovery password.
In response to the growing concerns, Microsoft stated, “We’re investigating the reports and looking into the feedback from users. Affected customers are advised to use the Feedback Hub to file a report and provide more details.” However, the scope of the issue remains uncertain, with most reports originating from the Asus community.
One frustrated user shared their experience: “The latest update KB5043145 froze my computer at boot time on my laptop. I had to enter BIOS and go to boot options, where Windows automatically decided to run an Automatic Repair and then undo the update. I am not sure how to proceed, so I paused Updates for 1 week.” Another user echoed similar frustrations, stating, “After installing KB5043145 and restarting, my laptop is stuck at the manufacturer logo screen with a spinning circle.”
Mouse and keyboard ports stop working after September update
Additional complications have arisen for Windows 11 users who reported that their mouse and keyboard became non-functional following the KB5043145 update. While the update does not directly disable these peripherals, it appears to affect the USB ports.
Reports have surfaced particularly from users of Intel NUC models, especially those utilizing N6005 and N5105 processors, as well as some Asus TUF and ROG laptops. One user recounted their experience: “The Windows 11 September 23H2 update KB5043145 caused my keyboard and mouse to stop working. I replaced them with another set, but they also didn’t work. I managed to uninstall the update from the recovery screen, but it was challenging to access it.”
WSL2 fails to open
Another issue linked to the installation of Windows 11 Version 23H2 (KB5043145) is the failure of WSL2 to operate on AMD systems. Users encountering this problem may see an error message indicating a connection timeout.
- error code: wsl/service/createinstance/createvm/hcseconnection_timeout
Microsoft is aware of this issue and is actively working on a resolution. Users experiencing this problem are encouraged to check for a new WSL update in the Microsoft Store.
Other problems
The challenges associated with Windows 11 KB5043145 extend beyond WSL failures. Users have reported additional bugs, including the disappearance of WiFi options from system settings. One user lamented, “After the update, my Lenovo laptop completely loses the option to connect to WiFi.”
Another less critical but notable issue involves the reversion of right-click context menus to a Windows 10 style, prompting complaints from users seeking the Windows 11 interface. Furthermore, some users have encountered installation failures, receiving error codes such as 0x800f0845 or 0x80246019, although Microsoft has yet to acknowledge these specific reports.
How to manually uninstall the update
- Boot to recovery mode automatically; if unsuccessful, restart your device and press F11 repeatedly during boot.
- Select “Troubleshoot” from the options.
- In the Troubleshoot menu, choose “Advanced options.”
- In Advanced options, select “Uninstall Updates.”
- Choose “Uninstall latest quality update” (this should be the KB5043145 update).
- Reboot your device.
Alternatively, users can utilize the Command Prompt for uninstallation. After completing these steps, a reboot should restore functionality to the device.
Have you encountered issues following the installation of the Windows 11 September update? Share your experiences in the comments below.
Windows 11 KB5043145 BSODs PCs, breaks mouse, keyboard, WSL 2, WiFi
Please do not install Windows 11 KB5043145. This optional update has emerged as a significant concern for users, with reports indicating that some devices may fail to boot to the desktop following its installation. Users have reached out to Windows Latest, sharing experiences of encountering a “Blue Screen of Death” (BSOD) and even a “Green Screen of Death” (GSOD). Microsoft has acknowledged these issues.
BSOD and GSOD after KB5043145
In various forums, including the Feedback Hub, numerous users have reported experiencing BSOD and GSOD after installing the update. Some devices may find themselves trapped in a boot loop or unable to boot at all, leading to an automatic transition to the recovery screen for repair or rollback of the update.
This issue appears to be particularly prevalent among users of the Asus TUF A15 (2022) and ROG Strix G17 (2024) laptops, although Microsoft suggests that the problem may extend beyond these models. Support staff have confirmed awareness of the situation, noting that affected devices may repeatedly trigger the BSOD or GSOD, ultimately leading to the “Automatic Repair” screen. Users may also be prompted to enter their BitLocker recovery password.
In response to the growing concerns, Microsoft stated, “We’re investigating the reports and looking into the feedback from users. Affected customers are advised to use the Feedback Hub to file a report and provide more details.” However, the scope of the issue remains uncertain, with most reports originating from the Asus community.
One frustrated user shared their experience: “The latest update KB5043145 froze my computer at boot time on my laptop. I had to enter BIOS and go to boot options, where Windows automatically decided to run an Automatic Repair and then undo the update. I am not sure how to proceed, so I paused Updates for 1 week.” Another user echoed similar frustrations, stating, “After installing KB5043145 and restarting, my laptop is stuck at the manufacturer logo screen with a spinning circle.”
Mouse and keyboard ports stop working after September update
Additional complications have arisen for Windows 11 users who reported that their mouse and keyboard became non-functional following the KB5043145 update. While the update does not directly disable these peripherals, it appears to affect the USB ports.
Reports have surfaced particularly from users of Intel NUC models, especially those utilizing N6005 and N5105 processors, as well as some Asus TUF and ROG laptops. One user recounted their experience: “The Windows 11 September 23H2 update KB5043145 caused my keyboard and mouse to stop working. I replaced them with another set, but they also didn’t work. I managed to uninstall the update from the recovery screen, but it was challenging to access it.”
WSL2 fails to open
Another issue linked to the installation of Windows 11 Version 23H2 (KB5043145) is the failure of WSL2 to operate on AMD systems. Users encountering this problem may see an error message indicating a connection timeout.
Microsoft is aware of this issue and is actively working on a resolution. Users experiencing this problem are encouraged to check for a new WSL update in the Microsoft Store.
Other problems
The challenges associated with Windows 11 KB5043145 extend beyond WSL failures. Users have reported additional bugs, including the disappearance of WiFi options from system settings. One user lamented, “After the update, my Lenovo laptop completely loses the option to connect to WiFi.”
Another less critical but notable issue involves the reversion of right-click context menus to a Windows 10 style, prompting complaints from users seeking the Windows 11 interface. Furthermore, some users have encountered installation failures, receiving error codes such as 0x800f0845 or 0x80246019, although Microsoft has yet to acknowledge these specific reports.
How to manually uninstall the update
Alternatively, users can utilize the Command Prompt for uninstallation. After completing these steps, a reboot should restore functionality to the device.
Have you encountered issues following the installation of the Windows 11 September update? Share your experiences in the comments below.