The ongoing saga of the Windows 11 24H2 update continues to unfold, as users report an expanding array of issues stemming from the latest rollout. Initially plagued by blue screen crashes and disappearing mouse cursors, the update has now been linked to a troublesome cache of undeletable files. Adding to the growing list of concerns, recent reports indicate that the annual 2024 update is disrupting internet connectivity for many users.
In a post on a Microsoft forum, one user expressed frustration over their experience:
“After updating to the new [Windows 11 24H2], some computers experienced network problems with both cable and Wi-Fi. They connect but do not get network access and get an IP address starting with 169… resulting in no internet or network connection. I have updated the drivers and firmware and reset the network settings. The MAC addresses of the devices have not changed. Does anyone know what could be causing this?”
This sentiment was echoed by several others, who also found themselves grappling with connectivity issues. Despite efforts to update drivers and reset network settings, many users reported that these measures proved ineffective. Notably, the problems have affected both personal computers and those connected to servers running Windows 11.
Interestingly, some users noted that their systems initially maintained internet access following the first restart post-update, only to encounter connectivity issues after subsequent restarts.
What you can do if you’re affected
For those experiencing internet connectivity problems due to the Windows 11 2024 Update, the current recommended solution is to roll back to the previous version, Windows 11 23H2. This rollback has reportedly resolved issues for many users, although it is not a guaranteed fix. One user recounted their experience: “We tried rolling back to 23H2, but it didn’t work. So far we have ‘burnt’ several machines requiring a complete rebuild from scratch. We are blocking 24H2.”
For detailed guidance on how to roll back Windows 11 updates, refer to our comprehensive article. However, it may be prudent to first review the various user reports to better understand the potential outcomes of this process.
Further reading: The best changes in the Windows 11 24H2 update
This article was originally published in our sister publication PC-WELT and has been translated and localized from German.
