‘I don’t trust it’: Russians sceptical about state-backed messenger MAX

In the bustling streets of Moscow, a new player has entered the messaging arena: MAX, a platform developed by the Russian social media titan VK. Launched earlier this year, MAX is being hailed by government officials as a revolutionary “super app” designed to consolidate various services, from accessing government resources to ordering food, reminiscent of China’s popular WeChat and Alipay.

Government Mandates and Public Sentiment

As part of a strategic push, Russian authorities mandated that all new smartphones and tablets include MAX starting September 1. This initiative coincided with a controversial move to block calls on foreign messaging apps, including WhatsApp and Telegram, prompting critics to label the action as a blatant attempt to coerce users into adopting the new platform.

Officials advocate for MAX as a secure alternative that will reduce Russia’s reliance on foreign apps that store user data outside the country. However, the absence of end-to-end encryption has raised alarms among privacy advocates, who caution that the app could serve as a potent surveillance tool.

“I don’t trust it much,” shared Ekaterina, a 39-year-old doctor who preferred to keep her last name private. Although her employer mandated the installation of MAX for work purposes, she continues to rely on WhatsApp for personal communication, citing a wealth of important messages and client interactions that she is reluctant to lose.

Concerns Over Privacy and Freedom

As the regulatory landscape evolves, Russians find themselves facing a narrowing choice. On November 28, the media regulator Roskomnadzor announced plans to consider a full ban on WhatsApp, accusing it of facilitating criminal activity. This follows the earlier decision to block calls on the platform, which boasts nearly 100 million users in Russia. WhatsApp, owned by the U.S. tech giant Meta, has responded by asserting that the push for a ban stems from its commitment to user security.

“The situation is mixed,” remarked 33-year-old Andrei Ivanov, reflecting the ambivalence felt by many. He expressed concerns about the potential for his information to be compromised by foreign entities while acknowledging the convenience of WhatsApp for communication. “It is a certain restriction of our freedoms,” he added, highlighting the tension between security and personal liberty.

Despite the apprehensions, some residents of Moscow appear unfazed by the prospect of transitioning to MAX or other alternatives. Sergei Abramov, a 67-year-old pensioner, noted, “I understand that everything created abroad is now a threat to us,” suggesting he sees no significant issue with the potential shutdown of WhatsApp. Similarly, Maria Isakova, a 36-year-old designer, expressed confidence in the nation’s adaptability, stating, “We adapt – there are other messengers, there are alternatives to switch to.”

AppWizard
‘I don’t trust it’: Russians sceptical about state-backed messenger MAX