Steam is down — live updates on massive outage as ‘Hollow Knight: Silksong’ launches

In recent hours, the gaming community has been abuzz with excitement and frustration surrounding the launch of Hollow Knight: Silksong. As anticipation peaked, so too did the traffic on major gaming platforms, leading to a notable slowdown in service. Users flocked to Steam, PlayStation, and Xbox, eager to download the highly anticipated sequel to the beloved 2017 title.

No official response yet

Despite the surge in user complaints, there has been no official acknowledgment from Steam, PlayStation, or Team Cherry regarding the ongoing issues. Team Cherry, based in Australia, is likely facing challenges in addressing the situation given the late hour in their time zone. Meanwhile, players have taken to social media to express their disappointment over the inability to download the game, a sentiment echoed across various platforms.

Spike in Steam outage reports

As the day progressed, reports of outages on Steam began to rise again, according to Down Detector. While users initially found some relief, many are still encountering difficulties, particularly when attempting to purchase Hollow Knight: Silksong. Although the game is available through alternative platforms like Humble Bundle and the Xbox PC game store, the overwhelming demand on Steam has led to significant delays.

PlayStation and Xbox also experiencing issues

It’s not just Steam feeling the strain; both PlayStation and Xbox are grappling with similar challenges. Reports indicate that users on these platforms are struggling to access the game’s store page, further complicating the launch experience. As with Steam, it is anticipated that these issues will resolve as the initial rush subsides.

Off to a great start

Despite the technical hiccups, Hollow Knight: Silksong has made a remarkable debut, with over 100,000 players logged in on Steam alone, as noted by SteamDB. This impressive figure underscores the game’s popularity and the high expectations surrounding its release. As the dust settles, more comprehensive sales data from other platforms will emerge, offering a clearer picture of its performance across the board.

Not just Steam

The excitement for Hollow Knight: Silksong extends beyond PC gamers, with many fans turning to the Nintendo eShop for their downloads. This influx of traffic has led to similar issues on Nintendo’s online store, mirroring the struggles faced by Steam. However, reports suggest that the eShop is gradually returning to normal, allowing players to enjoy the game on their preferred devices.

You won’t find any Hollow Knight: Silksong reviews just yet

For those contemplating a purchase, it’s worth noting that reviews for Hollow Knight: Silksong are currently unavailable. Review codes were not distributed prior to the game’s release, leaving potential buyers without critical insights. However, early impressions from players who had limited access to the game are circulating, providing some context about the gameplay experience.

Reports are tapering down

As the day progresses, the volume of outage reports appears to be decreasing. Users are beginning to regain access to the Steam platform, with many able to browse and purchase games as they normally would. This gradual recovery suggests that the initial surge in traffic may be stabilizing, although the potential for further slowdowns remains as more players log on.

Slow but operational

Currently, Steam reports nearly 36 million active users, indicating that while the platform is operational, it is still experiencing slower-than-usual performance. Users may find that accessing the store takes longer, likely due to the influx of players eager to dive into Hollow Knight: Silksong.

Up and running (for now)

After earlier disruptions, Steam has managed to restore service, allowing users to log in and access the store. However, the experience remains sluggish, with longer wait times for account logins and store access. As the evening approaches, it remains to be seen whether the platform can handle the anticipated surge of players returning home to play.

Down due to a major release

The challenges faced by Steam this morning were largely attributed to the overwhelming demand for Hollow Knight: Silksong, which officially launched at 10 AM ET. Many users encountered error messages or experienced significant delays when attempting to log in. Fortunately, as the day unfolds, there are signs of recovery, although the potential for further disruptions looms as more players join the fray.

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Steam is down — live updates on massive outage as 'Hollow Knight: Silksong' launches