What you need to know
This morning, users on the Fitbit subreddit began reporting significant issues with the platform, particularly concerning data synchronization and login capabilities. Many expressed their frustration as they found themselves unable to access their accounts or sync their fitness data.
In response to the growing concerns, Fitbit promptly updated its status page, acknowledging a “major outage” affecting both its mobile app and web API. The disruption appeared to have commenced around 7 AM EST, coinciding with the influx of user reports on Reddit. Many users, eager to check their nightly sleep scores upon waking, found the app unresponsive, displaying a blank slate despite their attempts to sign in.
Fortunately, by 10:48 AM EST, Fitbit announced that services had returned to normal. The company marked the investigation as “closed” on its status page, indicating a hopeful return to stability after approximately three and a half hours of service disruption.
An eventful morning
We’re back! from r/fitbit
Reports from TechRadar indicate that while some users have regained access and are successfully syncing their data, others continue to experience intermittent issues. This pattern of sporadic connectivity is not uncommon following a major outage of such magnitude. Users are advised to remain patient as the system stabilizes, periodically checking the Fitbit app to see if they can log in and sync their devices.
