Feedback Hub Archives

Winsage

September 4, 2026

There are two kinds of Windows users—and one of them is unknowingly making the OS worse

There is a divide between casual Windows users and engaged enthusiasts, with passive users often accepting default settings that contribute to system bloat. Passive users enable telemetry and promotional content by not customizing their installations, while active users take steps to enhance privacy and performance. Microsoft interprets user inaction as approval for unwanted features, leading to an accumulation of bloatware and unnecessary updates. The Connected User Experiences and Telemetry service collects user data, justifying the inclusion of features like Copilot, which many users may not want. Users face challenges in maintaining control over their systems, often needing technical knowledge to opt out of unwanted features. Microsoft's feedback system is inadequate, interpreting silence as consent rather than a lack of interest, making it difficult for users to effect meaningful change.

Winsage

August 31, 2026

Microsoft’s latest Windows update breaks cursors, wallpaper, and more – what to do if you’re affected

Windows 11 users who installed the September preview update (KB5120998) are experiencing a bug that alters or erases personalized mouse cursor settings, resulting in cursors that may be too large, too small, or invisible. Microsoft has acknowledged this issue, describing it as causing "appearance regressions and intermittent animation changes." High-DPI cursors have been replaced with larger, white cursors, and attempts to revert to previous settings have failed. Additionally, users have reported issues with wallpapers reverting to a black screen and blurry fonts, although Microsoft has not formally acknowledged the font issue. Users can uninstall the update by navigating to Settings, selecting Windows Update, clicking on Update History, and finding the option to uninstall the update labeled 2026-08 Preview Update (KB5120998). Microsoft is investigating the cursor problem and plans to provide updates by September 8.

Winsage

August 30, 2026

Microsoft Confirms Windows 11’s KB5120998 Update is Breaking Mouse Cursors

Microsoft's optional update for Windows 11, KB5120998, is causing issues with mouse cursor settings, reverting them to default configurations after installation. Users are experiencing frustrations as personalized cursors are replaced by an oversized default version, and adjustments to color and size often do not persist. This problem appears to be linked to specific hardware configurations or display scaling setups. Microsoft is investigating the issue, and users can uninstall the update to resolve the problem without affecting access to essential security patches.

Winsage

August 26, 2026

Microsoft Now Says Your RGB Lighting Is Why Windows Keeps Crashing Your Games, and There Is a Registry Fix

Microsoft has identified RGB peripherals and components as the source of game crashes following the August 11 Patch Tuesday rollup for Windows 11. The issue stems from drivers or code components resembling inpoutx64, which are triggered when certain games are launched. Embark Studios linked the problem to update KB5121003, and Microsoft confirmed the connection to inpoutx64.sys, although the root cause involves changes to the Windows kernel driver. A temporary workaround involves editing the registry to disable the inpoutx64 driver, though this may affect RGB functionality. Affected games include ARC Raiders, MARVEL Tokon: Fighting Souls, and The Finals on Windows 11 versions 24H2 and 25H2, with symptoms like game freezing and unexpected closures. Rolling back the update is not recommended due to security vulnerabilities it addressed. The inpoutx64.sys driver has been included with various RGB and monitoring software, and Microsoft is investigating the issue further, asking users for feedback. No timeline for a permanent fix has been provided.

Winsage

August 25, 2026

Windows 11 KB5121003: Game crashes caused by inpoutx64

Microsoft has acknowledged issues with the August security update KB5121003 for Windows 11, affecting versions 24H2 and 25H2. Users reported problems such as game freezing, unexpected closures, and system restarts after installing the update. The issues are linked to drivers and software for specific RGB-enabled peripherals or components, particularly involving the inpoutx64.sys driver. Games mentioned include ARC Raiders, MARVEL Tōkon: Fighting Souls, and THE FINALS. Embark Studios has released a support guide suggesting users stop and remove the inpoutx64.sys service as a temporary workaround. Microsoft is investigating the issue but has not provided a definitive fix or patch timeline.

Winsage

August 24, 2026

Microsoft shares temporary fix for Windows 11 gaming issues

Microsoft has acknowledged gaming issues related to Windows 11 updates released on August 11, 2026, affecting games like ARC Raiders, MARVEL Tōkon: Fighting Souls, and The Finals. Problems reported include game crashes, failures to launch, freezes, and unexpected system restarts, particularly on Windows 11 versions 24H2 and 25H2. Microsoft identified a link between these issues and drivers or components associated with RGB lighting devices, specifically the inpoutx64.sys driver. A temporary workaround involves disabling the inpoutx64 driver through the Windows Registry, with caution advised regarding potential unintended consequences. Users are encouraged to report issues via the Feedback Hub app as Microsoft investigates further.

Winsage

August 24, 2026

Windows 11’s August update is crashing games: Microsoft explains why

Microsoft has acknowledged reports of certain games experiencing operational difficulties following a recent update. Users have reported that games such as ‘ARC Raiders’, ‘MARVEL Tōkon: Fighting Souls’, and ‘THE FINALS’ are not functioning as intended, with symptoms including the game application ceasing to respond, unexpectedly closing, displaying an error message stating “EXCEPTIONACCESSVIOLATION,” and devices restarting without warning. Preliminary investigations suggest that the issues may be linked to specific peripherals or internal components with RGB lighting capabilities, particularly drivers or software components with filenames like ‘inpoutx64’. Microsoft encourages users facing these issues to submit reports through the Feedback Hub. A temporary workaround involves disabling the inpoutx64 driver through the Windows Registry, which should only be done by those familiar with the Registry.

Winsage

August 24, 2026

Windows 11 Update Breaks Games: The RGB Fix

The cumulative update for Windows 11, KB5121003, has caused game freezes and crashes for users, attributed to conflicts with third-party software and drivers managing RGB components, particularly related to the inpoutx64.sys file. Affected games include ARC Raiders, MARVEL Tōkon: Fighting Souls, and THE FINALS, with symptoms such as unresponsive games, sudden closures with an EXCEPTIONACCESSVIOLATION message, and unexpected system reboots. Microsoft has not provided a permanent fix but suggests users report issues via the Windows 11 Feedback Hub and consider removing or renaming the problematic driver as a temporary measure.

Winsage

August 22, 2026

Microsoft blames RGB peripherals for crashing Windows 11 — RGB software is causing blue screens, crashes, and game freezes

Windows 11 users are experiencing system instabilities, including game freezes, crashes, and blue screen errors, following the KB5121003 update. The issue is linked to RGB software that conflicts with essential system components. Affected online multiplayer games, such as Arc Raiders and Marvel Tokon: Fighting Souls, are particularly impacted, with players encountering "EXCEPTIONACCESSVIOLATION" errors. The problematic driver, often named "inpoutx64," is associated with RGB lighting control and operates in kernel space, leading to vulnerabilities that anti-cheat mechanisms aim to mitigate. When the driver is blocked, it causes critical errors resulting in system crashes. Microsoft has suggested temporary workarounds using compatible programs like SignalRGB or OpenRGB to manage RGB devices without triggering anti-cheat alerts. Users are encouraged to report issues through the Feedback Hub for resolution prioritization.

Winsage

August 21, 2026

New Windows 11 build brings automatic PDF previews to File Explorer for Insiders

Microsoft has released Windows 11 Insider Experimental Preview builds 26340.9233 (26H2) and 28120.2760 (26H1), featuring enhancements such as automatic PDF preview support in File Explorer and in-app purchase capabilities for WinUI 3 applications in the Microsoft Store. The 26H1 build addresses a bug causing the mouse cursor to be invisible in some applications but has a known compatibility issue that may prevent some users from launching PUBG: BATTLEGROUNDS. The AutoPlay dialog has been revamped with WinUI, supporting dark mode and improved responsiveness. A new accessibility setting allows apps to open maximized by default, enhancing usability for screen readers and magnification tools. Users can manage camera, microphone, and location permissions for individual desktop applications, providing more control over privacy. File Explorer now supports automatic previews for PDF and non-HTML files, and the Microsoft Store update allows in-app purchases for packaged WinUI 3 apps. Bug fixes include resolving taskbar animation issues and ensuring visibility of the mouse cursor.