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Microsoft admits Windows Server Update Services sync is failing
July 10, 2025
In response to a wave of user complaints regarding Windows Server Update Services (WSUS), Microsoft has acknowledged the ongoing issues that have hindered the synchronization and deployment of updates. This situation poses significant challenges for businesses and organizations that depend on WSUS to effectively manage Windows updates across their networks.
Over the past few days, users have reported synchronization failures, with event logs indicating that scheduled actions have not completed successfully. The frustration surrounding these technical difficulties is compounded by a perceived lack of communication from Microsoft, leaving many system administrators feeling disgruntled. A lively discussion on Reddit has emerged, featuring numerous comments from community members sharing their experiences with these sync issues.
Some users who contacted Microsoft directly received confirmation that the company is aware of the situation and is actively working on a resolution. However, the absence of a timely public statement has only fueled the dissatisfaction among affected users.
Status Update from Microsoft
Eventually, Microsoft provided an update regarding the status of WSUS, stating:
WSUS update and sync operation fail with timeout errors
Status Confirmed
Affected platforms:
Client Versions
Windows 11, version 24H2 – WI1112355
Windows 11, version 23H2 – WI1112356
Windows 11, version 22H2 – WI1112357
Windows 10, version 22H2 – WI1112358
Windows 10, version 21H2 – WI1112359
Windows 10 Enterprise LTSC 2019 – WI1112362
Windows 10, version 1607 – WI1112363
Windows 10 Enterprise 2015 LTSB – WI1112364
Server Versions
Windows Server 2025 – WI1112360
Windows Server 2022 – WI1112361
Windows Server, version 1809 – WI1112362
Windows Server 2019 – WI1112362
Windows Server 2016 – WI1112363
Windows Server 2012 R2 – WI1112365
Windows Server 2012 – WI1112366
Devices attempting to synchronize updates from Microsoft Updates via WSUS may encounter failures in the synchronization process, preventing updates from being deployed through WSUS or Configuration Manager. In many business environments, WSUS synchronization tasks are set to occur automatically, although manual tasks are also an option. Error logs for WSUS are typically located in the SoftwareDistribution.log file under C:Program FilesUpdate ServicesLogFiles, with common error messages indicating issues such as “Unable to connect to the remote server” or “A connection attempt failed because the connected party did not properly respond after a period of time.”
Currently, there is no workaround available. Microsoft has identified a problematic update revision in the storage layer as a potential cause of the issue, and repairs are underway. The company has assured users that they are working diligently towards a resolution and will provide further updates as they become available.
Reports of this issue have surfaced globally, spanning regions including the US, UK, India, and Europe. While a few users have indicated that the problem has been resolved for them, others continue to experience new errors, with some reporting an overwhelming number of updates being downloaded. This is not the first instance of WSUS encountering difficulties, raising concerns about the timely deployment of critical security patches.
Microsoft admits Windows Server Update Services sync is failing
In response to a wave of user complaints regarding Windows Server Update Services (WSUS), Microsoft has acknowledged the ongoing issues that have hindered the synchronization and deployment of updates. This situation poses significant challenges for businesses and organizations that depend on WSUS to effectively manage Windows updates across their networks.
Over the past few days, users have reported synchronization failures, with event logs indicating that scheduled actions have not completed successfully. The frustration surrounding these technical difficulties is compounded by a perceived lack of communication from Microsoft, leaving many system administrators feeling disgruntled. A lively discussion on Reddit has emerged, featuring numerous comments from community members sharing their experiences with these sync issues.
Some users who contacted Microsoft directly received confirmation that the company is aware of the situation and is actively working on a resolution. However, the absence of a timely public statement has only fueled the dissatisfaction among affected users.
Status Update from Microsoft
Eventually, Microsoft provided an update regarding the status of WSUS, stating: