More than a month after users began reporting issues, Microsoft has successfully addressed a bug in Windows that caused Remote Desktop sessions to freeze. This glitch emerged following a problematic update to Windows 11 24H2 and Server 2025 released in February. Three weeks ago, Microsoft acknowledged that Remote Desktop sessions were becoming unresponsive to keyboard and mouse inputs, necessitating users to disconnect and reconnect to regain access.
Patch Release and Recommendations
On Tuesday, Microsoft rolled out a patch aimed at resolving this issue in Server 2025. The company advised users to install the latest update, highlighting that it includes essential improvements and resolutions, particularly for the freezing problem. The fix is encapsulated in the KB5055523 release, which Microsoft encourages users to implement promptly. Notably, the freezing issue on Windows 11 had already been addressed in a previous update.
This latest update differs from a fix issued the previous week, which sought to rectify another problematic patch that resulted in Blue Screens of Death for Windows 11 users. That resolution was delivered via the Known Issue Rollback (KIR) mechanism, allowing Microsoft to reverse the effects of faulty patches.
Ongoing Challenges and User Sentiment
The ongoing cycle of patching, breaking, and re-patching has raised eyebrows regarding Microsoft’s reliability. This year alone, the tech giant has faced numerous patch-related challenges, including erroneous error messages and a fix for a software issue that caused USB-connected printers to produce nonsensical output. Additionally, a recent update inadvertently allowed some users to install Windows 11 despite corporate policies preventing such actions. Microsoft attributed this incident to a “latent code issue” that surfaced due to a service change, prompting questions about the underlying causes of such problems.
As one Register reader aptly noted, “Microsoft needs to apportion resources better. The largest budget needs to be the Department of Internal Failure, fixing things that all the other departments broke.” The sentiment reflects a growing frustration among users, with some humorously suggesting that it may not be long before Clippy AI advises users to switch to Linux or Apple to avoid these persistent issues.
Perhaps it would serve Microsoft well to redirect its focus from integrating Copilot into every aspect of its offerings and instead prioritize resolving these critical issues that continue to affect user experience.
