A recent bug that disrupted the functionality of jump links in the Start menu of Windows 10 has been addressed by Microsoft. Initially identified during the April update, this glitch was found to have roots in earlier updates dating back to February. The issue arose from an attempt to integrate a Microsoft account-related panel into the Start menu, which inadvertently affected the jump list feature for some users.
According to a report from Windows Latest, Microsoft has confirmed that the problem has now been resolved. The jump lists, which provide users with quick access to recently used files and other contextual options via a right-click on an application icon, had become non-functional for certain apps. This disruption was significant enough to impact the daily workflows of many users, leading to a wave of complaints across various platforms.
In their known issues section, Microsoft acknowledged the broader scope of the bug, revealing that it was not limited to the April cumulative update but had been present since the optional preview update in February. The company explained that the glitch stemmed from the rollout of Microsoft account “control experiences” intended for the Start menu, which began in March 2025. This rollout was paused on April 25, following the recognition of the issue.
Microsoft has assured users that the resolution was implemented through a service change on April 25, 2025. For those still experiencing difficulties, the company recommends ensuring their devices are connected to the internet to receive the automatic fix, which should take effect after a reboot.
Analysis: Backporting blues
Windows Latest, which encountered this issue on several of its devices, has confirmed that the bug has been effectively resolved. While the jump list feature may seem trivial to some, it plays a crucial role in the efficiency of many users’ workflows. The disruption caused by this bug was understandably frustrating, as evidenced by the numerous complaints shared online.
Upon the initial reporting of the bug, speculation arose regarding its connection to the backporting of features from Windows 11. It appears that the introduction of the Microsoft account panel to the Start menu—a feature already present in Windows 11—was indeed the source of the problem. Although the rollout of this feature has been paused, it may still be on the horizon, raising questions about Microsoft’s commitment to enhancing Windows 10, especially considering the operating system’s impending end of support in less than six months. This effort may reflect the company’s desire to elevate the visibility of Microsoft accounts among its user base.
