In a recent acknowledgment, Microsoft has subtly confirmed that the mandatory Windows 11 24H2 updates released in previous months have adversely affected the operating system’s stability. This revelation comes at an inopportune moment for the tech giant, which has touted Windows 11 as the “most reliable” version of its operating system to date.
The complications persisted with the mandatory updates KB5060842 and KB5063060 introduced in June, each bringing a host of new challenges. Users of Windows 11 may have encountered a series of error messages, including 0x800f0922, 0x80070002, 0x80070306, and 0x800f0991, when attempting to install these updates.
According to reports from Windows Latest, the stability issues reported by users are varied and concerning. Gamers have noted unexpected restarts while playing titles such as Fortnite, along with freezes in the Windows taskbar, erroneous notifications from Windows Firewall, and performance drops in games like Counter-Strike: Global Offensive.
In a recent addendum to the optional preview update KB5062660, Microsoft addressed these stability concerns, stating:
[Stability issue] This update addresses an issue observed in rare cases after installing the May 2025 security update and subsequent updates causing devices to experience stability issues. Some devices became unresponsive and stopped responding in specific scenarios.
[Windows Firewall] Fixed: This update addresses an issue found in Event Viewer as Event 2042 for Windows Firewall with Advanced Security. The event appears as “Config Read Failed” with the message “More data is available.” For more information about this issue, see “Error events are logged for Windows Firewall” in the Windows Health Dashboard.
While the specifics behind these issues remain undisclosed, users can mitigate the problems by installing update KB5062660.
How to get update KB5062660
Currently, update KB5062660 is classified as an optional update, meaning it is not automatically installed on all Windows computers. It is scheduled for a general release on Patch Tuesday in August.
If you are experiencing any of the aforementioned issues and wish to address them, you can manually install the optional update through Windows Update or the Microsoft Update Catalog.
In light of these challenges, Microsoft has recently pledged to enhance Windows 11’s performance and stability, implementing stricter driver standards. The hope is that the company will fulfill its commitment, leading to a future where problematic updates are a relic of the past.
