Microsoft has lifted the security block that previously affected the rollout of Windows 11 24H2 for users with Asphalt 8 installed on their systems. This block was initially implemented due to reports of the game crashing or becoming unresponsive, a situation that the company had anticipated, as evidenced by its presence at the launch of the operating system.
According to a report from Neowin, the update has been available since October of last year, and Microsoft has now provided clarity on the issue. The company has shared the update blocker ID for IT and system administrators, ensuring they can easily reference the matter.
Statement from Microsoft
In its communication, Microsoft detailed the nature of the problem:
“After installing Windows 11 version 24H2, you may experience problems with Asphalt 8 (Airborne). The game may stop responding and give an error message while you are using it or closing it. This means you have to restart the game to continue playing.”
“To protect the update experience, Microsoft has applied a compatibility limitation to devices running Asphalt 8. These devices will not be offered Windows 11 version 24H2 through Windows Update. IT administrators using Windows Update for Business can check this issue with the security ID: 52796746.”
“Solution: This problem has been resolved. The update block (ID 52796746) that was previously set has been removed.”
“It can take up to 48 hours before the update for Windows 11 version 24H2 becomes available via Windows Update in the settings. Restarting the device can speed up this process.”
“In the rare case that you are still not offered Windows 11 24H2 without a compatibility block, you can try this Registry/Group Policy hack to update directly.”
Previous problems with the update
Since its rollout began in the fourth quarter of last year, Windows 11 24H2 has faced various hardware and software challenges that have complicated the installation process for many users. These issues stem from the stringent hardware and software requirements that Microsoft has established for the new operating system, leading to a somewhat rocky transition for those looking to upgrade.
