Windows 11 users are currently navigating a peculiar glitch following a series of updates from Microsoft. The latest non-security preview update, KB5064081, has led to the disappearance of the password sign-in icon from the lock screen, a feature typically visible when multiple sign-in options, such as a PIN or fingerprint, are enabled. In cases where only a password is set, the system defaults to displaying the password field directly.
This issue primarily affects users who have installed the August 2025 update or later versions on Windows 11 24H2 and 25H2 systems. Despite the absence of the icon, Microsoft has confirmed that the password functionality remains intact. Users can still access the password option by hovering their mouse over the area where the icon should be, prompting the functional button to appear.
In a recent support document, Microsoft provided guidance on this workaround: “If you hover over the space where the icon should appear, you’ll see that the password button is still available. Select this placeholder to open the password text box and enter your password. After entering your password, you can sign in normally.” While this hidden button feature offers a temporary solution, Microsoft has yet to announce a permanent fix for the issue, leaving users awaiting further updates on the resolution timeline.
Windows 11 update has caused other problems for users
The challenges stemming from recent updates extend beyond the missing password icon. In September, Microsoft addressed another complication linked to the optional KB5064081 update, which resulted in DRM-protected videos freezing, ceasing playback, or displaying a black screen in various media applications, including Blu-ray, DVD, and digital TV apps.
Additionally, the same month saw Microsoft rectify other issues arising from the August 2025 updates. These included a situation where non-admin users faced unexpected User Account Control (UAC) prompts that hindered app installations, as well as significant lag and stuttering experienced in NDI streaming software on both Windows 10 and Windows 11.
Earlier in August, following the Patch Tuesday updates, Microsoft found itself addressing yet another problem. Security updates delivered through Windows Server Update Services (WSUS) encountered failures marked by error 0x80240069, necessitating emergency updates to restore broken reset and recovery features in Windows 10 and Windows 10 Enterprise.