Undeletable 8.63GB cache emerges in latest Windows 11 24H2 update — checkpoint updates were the culprit, and Microsoft is working on a fix | Tom’s Hardware

The recent rollout of the Windows 11 24H2 update has sparked a notable concern among users worldwide. A peculiar issue has emerged: an 8.63GB update cache file that appears to be impervious to deletion through conventional methods. This glitch seems to predominantly affect those who have upgraded to the latest version of Windows 11.

Widespread Complaints

Many users have reported encountering an update cleanup file that resists manual deletion, whether attempted through the software distribution folder, Disk Cleanup, or the storage settings. Even after removing the ‘Windows.old’ folder, efforts to eliminate the cache proved fruitless. The issue has garnered significant attention, as it likely impacts all Windows 11 users who have transitioned to the 24H2 version. Notably, running the ‘SFC Scannow’ command has not alleviated the situation, and Disk Cleanup continues to register the file size as a substantial 8.63GB.

In response to the growing frustration, Microsoft has acknowledged the problem and announced plans to release a fix in an upcoming update. The discrepancy between the Disk Cleanup report and the actual storage usage is believed to stem from a bug, suggesting that the cache may not genuinely occupy 8.63GB of space. However, the exact update file responsible for this anomaly remains unclear. Users are advised against attempting to modify any files, as doing so could jeopardize the integrity of the entire update and potentially disrupt the operating system.

Understanding the Cache Creation

Microsoft has clarified that this cache was generated by the ‘checkpoint update’ mechanism, which allows for the monthly download of smaller patches and updates, distinguishing it from traditional service packs. The Windows 11 24H2 update incorporates this feature, inadvertently leading to the creation of this undeletable file on upgraded systems.

Typically, such caches are temporary and are eventually cleared by the Windows Cleanup process. With Microsoft now aware of the issue, users can anticipate a forthcoming update that should rectify the non-deletion problem, restoring normalcy to their systems in due course.

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Undeletable 8.63GB cache emerges in latest Windows 11 24H2 update — checkpoint updates were the culprit, and Microsoft is working on a fix | Tom's Hardware