Users of Windows 11 24H2 are encountering an unexpected audio quirk that has raised eyebrows, particularly among gamers. Reports indicate that sound levels can spontaneously surge to a startling 100 percent, creating an unwelcome surprise for those immersed in their gaming experiences. Notably, this issue appears to predominantly affect systems equipped with gaming-oriented hardware.
Identifying the Problem
Microsoft has acknowledged the existence of this bug, pinpointing its occurrence under specific conditions:
- Your PC has been updated to Windows 11 24H2.
- You are utilizing the Creative Sound BlasterX G6 external USB digital audio converter (DAC).
- You manually place your PC into sleep mode and subsequently wake it up.
- You connect and then immediately disconnect the external DAC from your system.
- You adjust the volume on the external DAC and then quickly detach it from your Windows setup.
The root cause of this audio anomaly has been traced back to a timing issue within the AudioEndpointBuilder service. While Microsoft has not provided extensive details regarding the technicalities of the problem, the company is actively working on a resolution. Users can expect updates and further information to be shared on the issue’s support page as it becomes available.
This report was originally published in our sister publication, PC för Alla, and has been translated and localized from Swedish.
