Microsoft is currently navigating a turbulent period, following the rollout of the Windows 11 24H2 update. Users have reported a series of frustrating issues, ranging from driver malfunctions that lead to system crashes to the perplexing disappearance of mouse cursors. Compounding these problems, many have discovered an accumulation of undeletable data post-update, while others face dead internet connections and network connectivity challenges.
On October 8, during the anticipated Patch Tuesday, Microsoft released two crucial updates aimed at addressing security vulnerabilities: update KB5044284 for Windows 11 24H2 users, and update KB5044285 for those on the older 23H2 and 22H2 versions. However, these updates have not been without their own complications, as numerous users are encountering installation failures accompanied by a variety of error codes:
- 0x800736b3
- 0x80070005
- 0x800f0838
- 0x8007371b
Some users have reported that the Windows Update process stalls at 40 percent, while others find their updates frozen between 90 and 95 percent. After an exasperating wait, the system ultimately rolls back the update attempt.
What to do if you’re having this issue
Fortunately, there is a straightforward workaround for those facing installation hurdles. Users can turn to the Microsoft Update Catalog to resolve these issues:
- Visit the Microsoft Update Catalog.
- Utilize the search box in the top right corner to look for
KB5044284(for 24H2 users) orKB5044285(for 23H2 or 22H2 users). - Identify your Windows version (either x64 or arm64) and click the Download button adjacent to it.
- In the pop-up window, you will see two
.MSUfile links. Download both files to your computer. - Double-click one of the .MSU files to initiate the installation wizard and follow the on-screen prompts.
By adhering to these steps, users will be prompted to restart their computers twice, after which the update should be successfully installed.
Alternatively, the Windows 11 Installation Assistant can be employed to install the October patch without the risk of losing personal files, a method previously detailed in our coverage.
Other problems that come with Windows 11 update KB5044284
In addition to the installation woes, some users have encountered a peculiar error that halts the OpenSSH service post-update. This service ceases to launch without any accompanying error messages or logs to shed light on the issue.
A potential workaround for this OpenSSH error involves deleting or renaming the C:ProgramDatasshlogs directory. Following this action, the SSH service should resume normal operations.
Uninstalling the KB5044284 update
For those experiencing an overwhelming number of issues stemming from the update, reverting to a pre-update state is possible through the following steps:
- Open the Settings app.
- Navigate to Windows Update in the left sidebar.
- Select Update history.
- Scroll down to find and select Uninstall updates.
- Locate update KB5044284 and click Uninstall.
- Restart your computer.
Further reading: What I like most in Windows 11’s 24H2 update
This article originally appeared on our sister publication PC-WELT and was translated and localized from German.
