Microsoft has taken a significant step in addressing a persistent issue that has plagued users of its Windows 11 storefront for over six years. The notorious error code 0x80131500, often referred to as the “Try that again” error, first emerged in public discussions as early as 2019, long before the debut of Windows 11. In a recent announcement, the tech giant has outlined four practical solutions aimed at resolving this frustrating glitch.
- Reset the Microsoft Store app
- Check for updates
- Run the Microsoft Store troubleshooter (available for Windows 10 users)
- Update your internet’s TLS settings
Among these methods, Microsoft emphasizes the importance of ensuring that TLS 1.2 and TLS 1.3 protocols are enabled. Users can navigate to the Internet Properties tab, select the Advanced section, and ensure that only the boxes for these two protocols are checked, while TLS 1.0 and TLS 1.1 remain unchecked. This adjustment suggests that the error may stem from incompatibilities with the Transport Layer Security internet protocol if the initial three solutions do not rectify the issue.
The error 0x80131500 was first brought to light on the r/Windows10 subreddit, where users shared their experiences and temporary fixes. Although some users reported success with resetting the app, these solutions often proved to be short-lived. The original poster of the thread explored various workarounds, including creating new local accounts, disabling antivirus software, clearing the Microsoft Store’s cache, and even testing on virtual machines.
Microsoft finally got around to aiding users with this infamous error
With the release of these official guidelines, there is hope that the common and vexing error can be resolved for both Windows 11 and Windows 10 users. However, it raises an intriguing question: why did it take Microsoft over six years to address such a frequently reported issue, especially one that existed prior to the launch of its latest operating system?
This situation also prompts a consideration of how many users frequently engage with the Microsoft Store, as many applications can be installed from alternative sources, effectively bypassing the storefront entirely. If the Microsoft Store had garnered a larger user base, it’s likely that the demand for a solution would have prompted a quicker response from the company.
Regardless, the hope remains that one of the proposed solutions will alleviate the frustration associated with the “Try that again” error message. For those still experiencing difficulties, it is advisable to update the app and clear the cache before attempting a reinstallation.
