Microsoft is implementing a configuration update aimed at resolving a persistent issue that has been causing Windows Update failures on certain Windows 11 systems. This update, identified as KB5062324, is specifically available for devices running Windows 11 version 24H2 that have not yet installed the May Windows non-security preview update or any subsequent updates.
Details of the Update
According to a support document recently updated by the company and first reported by Deskmodder, “This Windows configuration update addresses an issue in Windows that can cause the scan for Windows updates to stop responding. Restarting Windows should allow the scan for Windows updates to be completed.” The document further emphasizes that a permanent solution for this issue is included in the May Windows non-security preview update (KB5058499) and later versions. Users are encouraged to install the latest updates available for their devices.
For those experiencing this known issue, the installation process for the KB5062324 update is straightforward. Users can navigate to Settings > Windows Update and enable the option labeled ‘Get the latest updates as soon as they’re available.’ After enabling this setting, a restart of the Windows system is necessary, followed by a click on ‘Check for updates.’ However, as the update is being rolled out gradually across the globe, users may need to attempt this process multiple times to successfully receive the update.
Recent Developments
In the previous month, Microsoft addressed another bug that was preventing Windows 11 24H2 feature updates from being deployed, which was identified by the error code 0x80240069 through Windows Server Update Services (WSUS) after the installation of the April 2025 security updates. Additionally, in the month prior, the company tackled what it termed a “latent code issue,” which resulted in some PCs being upgraded to Windows 11 unexpectedly, despite existing Intune policies designed to block such upgrades.
This incident was not isolated; Microsoft had acknowledged in November that certain Windows Server devices had been upgraded to Windows Server 2025 without user consent. In a broader context, Microsoft has been vocal about its ambitions for Windows, announcing in May its intention to unify the updating process for all software on PCs through a new orchestration platform built on the existing Windows Update infrastructure. This initiative aims to streamline the updating system for applications, drivers, and system components across Windows systems.
