Motorola and Google are currently addressing a notable issue affecting users of Android Auto, particularly those with clamshell foldable devices. Reports indicate that users are unable to make outgoing calls while their phones remain closed, a situation that has sparked concern among owners of both Motorola and Samsung’s foldable models.
Details of the Issue
The crux of the problem lies in the functionality of outgoing calls when the device is in its folded state. While incoming calls can be received without any complications, attempts to initiate outgoing calls result in a frustrating experience. Users have noted that when the phone is closed, the interface indicates that the call is being placed, yet no connection is established. This anomaly appears to have emerged following the transition from Google Assistant to the new Gemini system.
- Motorola Razr owners are among those affected, facing similar challenges.
- Samsung Galaxy Z Flip users have reported the same issues, indicating a broader scope of the problem.
- Reports of this malfunction have surfaced over several months, with some claims dating as recently as September.
Despite ongoing investigations by both Motorola and Google, a definitive solution has yet to be announced. Until a fix is implemented, users may need to keep their foldable devices open while driving if they wish to make calls seamlessly.
