In recent weeks, Microsoft users have faced a series of challenges that have left many frustrated and disconnected. Following a significant outage linked to a flawed software update from cybersecurity firm CrowdStrike, which affected millions of PCs globally, Microsoft has now confirmed ongoing issues with its 365 service.
Service Disruptions Affecting Users
Reports indicate that the troubles began around 2 PM BST, with users experiencing difficulties connecting to Microsoft services worldwide. The situation has escalated, with Down Detector, a platform that monitors service outages, recording over 1,000 reports of Microsoft 365 being down. Additionally, the gaming community has not been spared, as Xbox users are encountering problems accessing popular titles like Minecraft. Currently, more than 2,000 reports have emerged from the UK alone regarding issues with the game.
As users take to social media to express their discontent, one individual, Woody, lamented, “I wanted to spend some time on Minecraft but noooo Microsoft decided to be down.” Another user, Mary, echoed similar frustrations, stating, “I can’t sign into my Microsoft Account to play Minecraft on my Nintendo Switch. Are they down?”
While Microsoft has acknowledged the situation, the root cause of these disruptions remains unclear, and the timeline for resolution is yet to be determined. The company has assured users that it is actively investigating the reports of connectivity issues affecting its services globally.
This latest incident serves as a reminder of the vulnerabilities that can arise within large technology infrastructures, especially in the wake of the recent CrowdStrike-related outage that impacted critical sectors such as transportation and healthcare. As Microsoft works to address these challenges, users are left waiting for updates and hoping for a swift return to normalcy.