Is X down? Thousands report issues with app and website

Account holders of the social media platform X have been experiencing significant disruptions, as reported by DownDetector. The issues emerged around 9:30 AM, with numerous users expressing their frustrations about being unable to access both the app and the website.

Reports of difficulties have been widespread across the UK, affecting major cities such as London, Manchester, Birmingham, and Glasgow. According to the latest data, 61% of the complaints pertain to the app, while 34% are related to the website. A smaller portion, 5%, involves server connection issues.

Owned by billionaire Elon Musk, who acquired X in 2022 for £34.5 billion, the platform has become a focal point for user engagement and, at times, user frustration. Many took to DownDetector to voice their concerns, with one user inquiring, “Why is Twitter not working?” Another lamented, “X down: Twitter not working amid major outage.” Adding a touch of humor to the situation, one user shared their dismay with two crying face emojis, stating, “Twitter is so down.”

What is DownDetector?

DownDetector serves as a valuable resource for users of various popular services, including X (formerly Twitter), Instagram, and Facebook, allowing them to report any issues they encounter. The platform only registers an incident when the volume of problem reports significantly exceeds the typical levels for that time of day.

Describing itself as “where people go when services don’t work,” DownDetector monitors disruptions across a range of essential services, including internet providers, web hosting platforms, banks, and social media. Users can participate by submitting their own issue reports on the site.

In addition to user reports, DownDetector gathers problem indicators from social media and other online sources. These reports are validated and analyzed in real-time, leading to the detection of incidents when the number of complaints rises above the usual average for a specific service. Users investigating issues can view the most commonly reported problems and check if their locations fall within outage hotspots.

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For those interested in understanding more about how DownDetector operates, the website provides detailed information on its methodology and the ways it collects status data and identifies problems.

Do you use DownDetector? Let us know in the comments.

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Is X down? Thousands report issues with app and website