Earlier this week, Motorola phones found themselves at the center of a rather unsettling discovery made by a Reddit user. Upon launching the Amazon shopping app, affected devices exhibited an unusual behavior: they briefly opened a browser window that displayed a dubious URL before redirecting users to an Amazon affiliate link. This incident sparked speculation regarding whether Motorola was inadvertently siphoning off affiliate revenue or if there were deeper issues at play.
Unpacking the Discovery
The Redditor, who reported the issue, noted that their Razr 60 Ultra was sending multiple requests to devicenative.com, a site affiliated with Motorola’s advertising initiatives. The root of the problem appeared to stem from the preloaded Smart Feed app. In a parallel investigation, 9to5Google confirmed the same behavior on their Razr Fold, which was operating on version 2.03.0070 of the Smart Feed app. Interestingly, the initial shady URL that appeared in the browser window was linked to a fashion influencer’s website.
In response to the growing concerns, Motorola reached out to Android Authority to clarify the situation, stating that the behavior was “unintended” and that the app should now function correctly. The company explained that it had collaborated with Device Native to create an “app search and suggestion experience” for the Moto App Launcher, designed to facilitate quicker access to locally installed applications. However, it appears that this feature inadvertently led to the unexpected routing issue.
Recently, Motorola acted quickly to resolve an issue that was identified, which caused some users in the US launching the Amazon Shopping app to be routed through a web tracking link before opening the app. This behavior was unintended and resulted in an inconsistent user experience. Upon identifying the issue, we promptly corrected the routing configuration. Users can now expect all installed apps to launch directly as intended. Motorola takes user experience, privacy, and platform integrity seriously and will continue to closely monitor the system to ensure expected behavior across devices.
In essence, Motorola has assured users that this was an accidental glitch and that no action is required on their part to rectify the issue. While skepticism regarding the company’s claims is understandable, the combination of seemingly unrelated affiliate links and the transient browser window suggests that this was more of a technical misstep than a deliberate act.
This incident raises important questions about the level of control manufacturers wield over their devices. The ability to inject affiliate links or other content when users attempt to open an app is indeed a cause for concern. On a more positive note, Motorola is also partnering with Graphene OS to launch a smartphone aimed at users seeking enhanced security and reduced tracking. This development may offer an appealing alternative for those wary of such privacy issues.