In its ongoing effort to transform Windows 11 into a sophisticated AI operating system, Microsoft has launched a new video campaign across social media platforms. This initiative features well-known YouTubers and influencers demonstrating the capabilities of the latest Copilot for Windows 11. However, one particular video has left viewers scratching their heads, as it appears to showcase Copilot providing incorrect guidance to users.
Confusion Surrounds Copilot’s Functionality
The video in question aims to illustrate how Copilot can assist users in navigating settings on Windows 11. A user prompts, “Hey Copilot, I want to make the text on my screen bigger.” While Copilot begins to direct the user on where to click, it ultimately falls short, failing to guide them through the complete process of adjusting text size. Instead of leading the user to a straightforward accessibility option that allows for text size adjustments without altering UI scaling, Copilot’s response has left many puzzled.
Tech made simple. Copilot on Windows 11 helps you resize text like a pro. 🔠 @uravgconsumer pic.twitter.com/4vMXIiBNv7November 12, 2025
The reactions to this video have been overwhelmingly negative. Users took to social media to express their bewilderment, with one comment on X questioning, “How much did you pay him not to notice the scaling value being already selected?” Another user remarked, “Marketing is doing their best with what they have to work with,” while a particularly critical reply noted that the demonstration inadvertently highlighted the AI’s limitations, garnering over 100,000 views.
Many viewers are struggling to comprehend the intent behind Microsoft’s ad campaign, which seems to inadvertently underscore the shortcomings of AI assistants. This has led to a broader discussion about Microsoft’s vision for Windows, which has faced significant backlash from users who are less than enthusiastic about the idea of an agentic operating system. A recent post from Windows president Pavan Davuluri was met with such negativity that he felt compelled to disable replies.
User Sentiment and Expectations
As frustrations mount, users are expressing a desire for Windows to function as a seamless platform rather than a source of annoyance. The increasing presence of bloatware, mandatory Microsoft Account requirements, and persistent prompts to utilize Copilot and OneDrive have contributed to dissatisfaction. Many users are opting to explore alternative platforms as they grapple with frequent updates that disrupt their experience.
It is evident that Microsoft’s current trajectory for Windows is not resonating with its user base. The prevailing sentiment suggests that the company may need to reassess its approach and prioritize the features that users genuinely seek—primarily an operating system that respects their preferences and minimizes the occurrence of bugs.
<h3 class="article-bodysection” id=”section-faq”>FAQ
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What was the mistake in the Microsoft Copilot ad?
The ad failed to accurately demonstrate how to adjust text size, leading to confusion about Copilot’s capabilities and raising questions about the effectiveness of AI assistance in practical scenarios.
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