Microsoft has successfully addressed a long-standing issue in Windows 11 24H2, coinciding with its preparations for the upcoming 25H2 release. The patch, which was rolled out on September 18, resolves a significant glitch that had hindered users from utilizing facial recognition through the integrated camera on their devices. This problem, first reported nearly a year ago, had prevented users from signing in via Windows Hello, thereby limiting access to various applications reliant on facial scanning.
Prior to this fix, affected devices were placed on a block list, rendering them unable to receive the Windows 11 24H2 update. With the resolution now in place, users can expect to install the update, provided no other issues are obstructing the process. Microsoft confirmed that as of September 18, 2025, the safeguard hold has been lifted, allowing eligible devices to proceed with the installation via the Windows Update channel. Users are advised that it may take up to 48 hours for the update to become available, and a simple restart could expedite the process.
Comedy of Errors
The journey of Windows 11 24H2 has been anything but smooth for Microsoft and its user base. Since its launch in October 2024, the update has faced a myriad of bugs, leading to a series of challenges that necessitated ongoing fixes. This situation has often resembled a comedy of errors, where attempts to rectify one issue inadvertently introduced new ones.
After nearly a year of troubleshooting, Microsoft has managed to resolve most of the prevalent glitches, although three notable issues remain. The first involves certain Digital TV and Blu-Ray/DVD applications that are currently unable to play protected content. This newly reported bug emerged just days ago, on September 19, and Microsoft is actively working on a solution. The second issue relates to a blue or black screen error caused by a conflict between Windows 11 24H2 and the sprotect.sys driver from SenseShield Technology, which provides encryption for specific security applications. Microsoft is collaborating with SenseShield to address this problem. Lastly, an incompatibility with certain drivers for Intel Smart Sound Technology on 11th Gen Core processors has resulted in blue screen errors. Users experiencing this issue are advised to update their Intel SST Audio Controller drivers before proceeding with the 24H2 update.
What about Windows 11 25H2?
As Microsoft continues to tackle the remaining bugs in Windows 11 24H2, it is simultaneously gearing up for the official launch of Windows 11 25H2. Currently available as a Release to Manufacturing (RTM) build, this update is anticipated to debut in October, aligning with the release timeline of its predecessor. However, users may wonder if they will encounter similar bug-related challenges with the 2025 version of Windows 11.
To mitigate potential issues, Microsoft has implemented several strategies. The installation package for 25H2 is notably smaller than those of previous versions, as it focuses on updating only the necessary files rather than replacing the entire system. Additionally, the update process will mirror that of regular Windows updates, requiring only one restart after installation. Importantly, both Windows 11 25H2 and 24H2 share the same source code, with the 2025 version’s new features simply disabled in the 2024 iteration. With Windows 11 24H2 nearing a state free of the bugs that once plagued it, users can remain optimistic about a smoother experience with the upcoming 2025 edition.
