The landscape of Windows 11 version 24H2 has recently seen the emergence of two notable bugs, particularly impacting the gaming community and audio functionality. The first issue pertains to gamers utilizing the Auto HDR feature, while the second poses a challenge to sound output across various devices.
Audio Issues Prompt Temporary Update Block
In response to these concerns, Microsoft has implemented a temporary update block for systems from a specific manufacturer, primarily due to audio complications linked to the cridspapo.dll file. This file is integral to Dirac Audio, a technology designed to enhance audio clarity and precision. Users have reported that their systems are unable to produce sound through integrated speakers, Bluetooth devices, headsets, and other audio outputs.
A compatibility safeguard hold has been applied to a limited set of devices from one manufacturer due to an audio issue following the installation of Windows 11, version 24H2. This issue was observed on some devices containing Dirac Audio with the cridspapo.dll file. The incompatibility relates to the software component cridspapo.dll, which is part of these devices’ audio processing software. Dirac Audio is a digital sound improvement technology that enhances audio clarity and precision.
While Microsoft has not disclosed the specific systems affected, users can determine if their devices are impacted by checking Windows Update for available updates. If the compatibility hold applies, users will see a message indicating:
Upgrade to Windows 11 is on its way to your device. There is nothing that requires your attention at the moment. Once the update is ready for your device, you’ll see it available on this page.
Currently, no workarounds exist for this newly identified bug. Microsoft anticipates that an updated driver will rectify the issue, and once it becomes available, the company will push it through Windows Update, thereby lifting the upgrade block.
It’s important to note that this audio issue specifically affects Windows 11 version 24H2. Customers transitioning from Windows 10 to Windows 11 23H2 should not encounter these audio output problems. For those interested in further details regarding the latest known issues in Windows 11 version 24H2, the official documentation provides comprehensive information. Additionally, another audio-related bug has surfaced in this version, causing systems to unexpectedly output sound at 100% volume, which Microsoft is actively working to resolve.
