Microsoft Addresses Surface Hub v1 Update Glitch
In a proactive move, Microsoft has rolled out an out-of-band update aimed at resolving a significant issue that emerged with the June Patch Tuesday fixes for Surface Hub v1 devices. The problem, linked to KB5060533 for Windows 10 versions 21H2 and 22H2, rendered several Surface Hub v1 units inoperable, presenting users with a frustrating start failure message.
On June 11, Microsoft took the precautionary step of pausing the update for Surface Hub v1 to contain the issue, and just a week later, the company issued a patch to address the malfunction. Fortunately, the glitch does not extend to the Surface Hub 2S and 3 models, which remain unaffected.
For those impacted, the error message displayed reads: “Secure Boot Violation: Invalid signature detected. Check Secure Boot Policy in Setup.” This has left many users in a lurch, as there appears to be no reliable workaround currently available. Microsoft’s official statement indicates they are actively working on a solution for the limited number of Surface Hub v1 devices unable to start, promising further updates as information becomes available.
Some users have reported partial success using the disk re-imaging tool, although this method seems to yield inconsistent results, as reflected in various social media discussions. Additionally, the Surface team is exploring whether manufacturing tools could assist in recovering the affected devices. The Register has reached out to Microsoft for clarification on this matter and will provide updates if a response is received.
The frequency of out-of-band updates has raised eyebrows, as Microsoft grapples with a series of issues stemming from its patches. While most Windows 10 users, including Surface Hub v1 customers, may soon find relief from the anxiety of potential system disruptions—thanks to the impending end of support in October—enterprise IT administrators are understandably apprehensive about the implications of this transition.
As the deadline approaches, the prospect of fewer angry helpdesk tickets concerning malfunctioning boardroom screens may offer a silver lining for IT departments. Inquiries regarding Microsoft’s testing protocols for updates on its devices and advice for users facing the daunting prospect of a non-functional Surface Hub v1 have been directed to the company, with hopes for a forthcoming response.
