Microsoft says the undeletable 8.63GB cache in Windows 11 24H2 is “a reporting error” — space is freed by Disk Cleanup | Tom’s Hardware

Windows 11 24H2 Update Cache Issue

The latest iteration of Windows 11, known as 24H2, has surfaced with an unusual challenge: users are finding it impossible to delete an 8.63GB update cache through standard procedures. Microsoft has acknowledged this concern, clarifying on the Windows 11 Release Health page that it is a reporting error rather than an indication of undeletable files. The tech giant reassures users that the files in question have already been purged, yet the Windows Disk Cleanup tool continues to inaccurately display this storage space under the ‘Windows Update Cleanup’ section.

This situation alleviates concerns for users, particularly those with limited storage capacities, as 8.63GB represents a significant portion of available space. Microsoft explains that when users run Windows Disk Cleanup for the first time with the ‘Windows Update Cleanup’ option selected, the system effectively deletes and reclaims the occupied space. However, the Disk Cleanup tool still reflects the space as occupied post-cleanup, leading to misconceptions that remnants remain in the system.

In a bid to enhance user experience, Microsoft has been rolling out security and feature updates in smaller, incremental packages, allowing systems to stay current without the burden of large downloads. While the problematic folder is intended to be temporary and will ultimately be removed by Windows Cleanup, Microsoft is actively working on a resolution to this glitch, with hopes of addressing it in the forthcoming update.

Fortunately, despite the widespread nature of this issue, it pales in comparison to the more severe challenges encountered by Windows 11 24H2, such as application crashes and Blue Screen of Death (BSOD) incidents, which previously compelled Microsoft to halt updates on affected devices.

As Windows 11 22H2 reached its end of life on October 8, followed closely by Windows 10 a week later, users are encouraged to transition to the latest version of Windows 11. The urgency for Microsoft to rectify these issues is paramount; otherwise, users may opt against updating their systems, potentially exposing them to security vulnerabilities.

Amidst these challenges and the discontinuation of WordPad, Windows 11 24H2 does introduce several noteworthy features. Among them are ReFS and Block Cloning, which enable computers to copy files at speeds up to 94% faster, along with a suite of new AI functionalities, including the controversial Recall AI app.

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Microsoft says the undeletable 8.63GB cache in Windows 11 24H2 is “a reporting error” — space is freed by Disk Cleanup | Tom's Hardware