Microsoft has unveiled a new service aimed at bolstering business continuity during unforeseen device failures. With the launch of Windows 365 Reserve, the tech giant is offering organizations the ability to swiftly transition users to temporary virtual machines (VMs) hosted in the cloud, ensuring that productivity remains uninterrupted even when physical desktops or laptops encounter issues.
Understanding Windows 365 Reserve
First introduced by Stefan Kinnestrand, Microsoft’s Vice President for Modern Work, this innovative solution is designed to address the challenges posed by device breakdowns. Businesses enrolled in the service can provide their employees with access to a “temporary, secure, and dedicated Cloud PC” for a duration of up to 10 days, effectively minimizing downtime during critical moments.
These cloud-hosted VMs can be managed through Microsoft Intune, allowing for preconfiguration that facilitates rapid deployment. However, there are essential considerations to keep in mind. Accessing these temporary PCs necessitates a secondary device equipped with either a web browser or the Windows App. This raises an intriguing question: if a new device is required to access the Cloud PC, why not simply provision a new physical machine for local use without the constraints of a 10-day limit?
While Microsoft has yet to clarify this point, it is worth noting that the Windows App is also compatible with mobile devices. This could present a unique challenge for users attempting to navigate a desktop interface on a smaller touchscreen smartphone, although those with corporate-approved tablets may find the experience more user-friendly.
Challenges and Considerations
Scaling poses another potential hurdle for organizations looking to utilize Windows 365 Reserve. In scenarios where multiple users are affected simultaneously—be it due to a problematic update, a ransomware attack, or even a lightning strike—the availability of resources may be limited. Logan Silliman acknowledged this concern, stating that while Windows 365 Reserve enhances availability, it is still subject to Azure capacity constraints and requires a stable network connection for access.
For businesses interested in exploring Windows 365 Reserve, applications for access to the gated beta are now being accepted. Eligible participants must be Microsoft customers, MVPs, or partners, and should have coverage for Windows E3, Intune, and Azure Active Directory P1 (AADP1) licenses. Additionally, applicants are required to commit to completing a series of administrative and end-user validation scenarios, providing feedback on their experience with the platform.
Successful applicants will enjoy complimentary access to Windows 365 Reserve for a period of up to 12 weeks, allowing them to evaluate the service’s effectiveness in maintaining operational continuity during unexpected disruptions.
