Microsoft is poised to end support for Windows 10 in October, signaling a significant shift for users of its operating system. This transition means that security patches, bug fixes, and technical support will no longer be available unless users opt for extended security updates or find alternative solutions. The implications for Microsoft 365 users, however, are more nuanced.
Transitioning to Microsoft 365
In a recent online support article, Microsoft emphasized its preference for all Microsoft 365 users currently on Windows 10 to upgrade to Windows 11 by the impending October 14 deadline. The company has reiterated that continuing to use an unsupported operating system may lead to performance and reliability challenges—an advisory that has become a familiar refrain.
For those who choose to remain on Windows 10 while still relying on Microsoft 365, there is some good news. Microsoft has committed to providing security updates for Microsoft 365 applications on Windows 10 for an additional three years, extending until October 10, 2028. Users can access these updates through the standard methods, with individuals and families able to install them directly via the account screen in any Office app. Businesses and enterprises, on the other hand, will likely receive updates through a centralized IT-supported approach.
However, the landscape of feature updates will shift. While a subscription to Microsoft 365 typically ensures a continuous stream of new features, this will not be the case for Windows 10 users. Individuals and families subscribed to the current channel, which includes Microsoft 365 Personal and Family, will receive feature updates until August 2026. Organizations utilizing the monthly enterprise channel with Microsoft 365 for business will have access to feature updates until October 13, 2026. Those in the semi-annual enterprise channel, which pertains to Microsoft 365 for enterprises, can expect feature updates until January 12, 2027.
Support options will also evolve. Users with a valid Microsoft 365 subscription on Windows 10 can still open support cases. However, limitations will come into play after October 14, 2025. If a Microsoft 365 issue arises that is specific to Windows 10 but not present in Windows 11, support representatives will encourage users to upgrade. Should users choose not to upgrade, they may receive troubleshooting assistance, but actual fixes may not be forthcoming. Additionally, reporting bugs or requesting product updates through Microsoft will no longer be an option.
In summary, while Microsoft is providing a temporary safety net for those who wish to continue using Microsoft 365 on Windows 10, the eventual transition to Windows 11 will be necessary for users seeking new features and comprehensive support.
