Windows 11 KB5062553 install fails, issues cause Firewall error (July 2025 Update)

Windows 11 users are currently facing challenges with the mandatory security update KB5062553, which has been reported to fail installation due to various error codes, including 0x8007371b, 0x800f0991, 0x80073712, and 0x80071a2d. Observations from Windows Latest indicate that the July 2025 Update is not only plagued by installation issues but also introduces a bug that causes the Windows Event Viewer to display erroneous Firewall errors, affecting a subset of users.

As a security update for version 24H2, KB5062553 is designed to download and install automatically. However, users have reported instances where the update fails, leaving them with a pending installation status. One user recounted their experience with the error code 0x80073712, while another noted that their update stalled at 95%. In a personal account, the update initially completed the download and rebooted for installation, only to attempt rolling back all changes shortly thereafter, a situation that is typically uncommon for mandatory updates.

What to do when Windows 11 KB5062553 is not installing?

For those encountering installation failures, a practical solution is to utilize the .msu offline installer available from the Microsoft Update Catalog, which has a success rate of approximately 70%. Users with Intel or AMD PCs should first download and install the Servicing Stack Update (SSU), specifically KB5043080, before proceeding with KB5062553. This step is crucial as the SSU facilitates the installation of subsequent updates.

ARM PC users will need to locate a different SSU file on the Microsoft Update Catalog. After securing the appropriate SSU, they can return to the catalog to download the Windows KB5062553 update tailored for ARM devices. Should the .msu files continue to present issues, employing the Media Creation Tool for a place upgrade is recommended. This method not only resolves installation problems but also enhances system performance. Notably, the Media Creation Tool has recently been updated to include the June 2025 security patch.

Windows Firewall issues still plague Windows 11 July 2025 update

The official release notes indicate that the June 2025 optional update (KB5060829) inadvertently disrupted Windows Event reporting, leading to false Windows Firewall errors. While Microsoft acknowledged these reports and promised a fix in the July 2025 Update, it appears that KB5062553 may have inadvertently exacerbated the issue, spreading the Firewall errors to additional users.

For those affected, the Windows Event Viewer may display an event titled “Event 2042 for Windows Firewall with Advanced Security,” accompanied by a cryptic message stating “Config Read Failed.” This lack of clarity only adds to the confusion, as the message suggests that more information is available without providing any concrete details. Microsoft has indicated that this false error stems from an upcoming feature, though specifics remain undisclosed.

Additionally, some users have reported performance issues, including a graphical user interface (GUI) freeze during the installation process, rendering them unable to switch between applications or even log off. In such cases, a hard shutdown via the power button becomes the only recourse, with the system occasionally resulting in a Blue Screen of Death (BSOD) due to an internal power error. It’s worth noting that these occurrences seem to be isolated, and the overall impact of the Windows 11 July 2025 Update does not appear to be catastrophic at this time.

As users navigate these challenges, the community remains curious about individual experiences with Windows 11 KB5062553. Feedback and insights are welcomed as the situation unfolds.

Winsage
Windows 11 KB5062553 install fails, issues cause Firewall error (July 2025 Update)