Microsoft has acknowledged a significant issue affecting certain applications that utilize Digital Rights Management (DRM) for video playback and live TV display. This complication arises following the installation of the August preview update or subsequent updates on Windows 11 24H2 systems.
Details of the Issue
As confirmed by the tech giant on Friday, users may encounter a range of disruptions, including freezes, black screens, and other playback problems. Specifically, Microsoft noted that:
- Some Digital TV and BluRay/DVD applications are experiencing difficulties in playing protected content after the installation of the August 29, 2025, Windows non-security preview update (KB5064081) or later updates.
- Applications utilizing Enhanced Video Renderer with HDCP enforcement or DRM for digital audio may face copyright protection errors, frequent playback interruptions, and freezing or black screens.
In response, Microsoft is actively developing a solution, which will be rolled out to affected customers in future Windows updates.
Previous Fixes and Ongoing Challenges
Since the beginning of the month, Microsoft has addressed several other issues linked to the August 2025 Windows updates. Notably, the company resolved a problem that hindered app installations for non-admin users across all Windows versions, which was caused by unexpected User Account Control (UAC) prompts. Additionally, Microsoft tackled severe lag and stuttering issues with NDI streaming software that impacted both Windows 10 and Windows 11 systems following last month’s security updates.
After the release of the August cumulative updates, Microsoft also rectified a known issue that resulted in security updates delivered via Windows Server Update Services (WSUS) failing with 0x80240069 errors. Furthermore, just a week later, emergency updates were issued to fix a bug that disrupted Windows reset and recovery operations on Windows 10 and Windows 10 Enterprise devices.
This is not the first time Microsoft has dealt with similar challenges. Two years ago, the company resolved a known issue that affected video recording and playback in certain applications on both Windows 10 and Windows 11 systems. This particular bug also caused some cameras and webcams to malfunction when using the WVC1 (Windows Media Video 9 Advanced Profile) codec by default.
As Microsoft continues to navigate these technical hurdles, users can anticipate forthcoming updates aimed at enhancing their experience and restoring functionality to affected applications.
