A Windows 10 Update Was Force Triggering Copilot To Run Every Time A File Was Clicked, Leading To Frequent Crashes That Logged The Culprit As Microsoft Edge

Microsoft’s latest Windows 10 update has stirred up a fresh wave of frustration among users, as it appears to have inadvertently triggered a series of issues rather than resolving them. One user, known as “tarikhyoga” on Reddit, reported an unusual occurrence: every time he attempted to click on a file, the Copilot feature would activate automatically, leading to the unfortunate crashing of File Explorer. This unexpected behavior has left many scratching their heads, especially since the system logs misleadingly pointed to Microsoft Edge as the source of the problem.

According to Microsoft, the Windows 10 update “KB5126256” was a licensing preparation package for ESU (Extended Security Updates) and shouldn’t have changed anything else

Despite the assurances from Microsoft that the KB5126256 update was merely a licensing preparation package and should not have altered any functionality, users have become all too familiar with the unpredictable nature of software updates. In the case of tarikhyoga, the persistent triggering of Copilot was not initiated manually, yet it consistently disrupted the user experience by crashing File Explorer upon file selection.

In an effort to diagnose the issue, tarikhyoga turned to the Reliability Monitor, only to find that the crashes were attributed to Microsoft Edge rather than Copilot. This misdirection made it exceedingly challenging to identify the true cause of the problem. However, a deeper dive into the crash reports revealed a more telling detail: the crashes were linked to “mscopilot_proxy.exe,” with the faulting module identified as “ShellEh6055x64.dll,” associated with an application known as 4t Tray Minimizer, which the user had relied on for years.

As the situation stands, the crashing of File Explorer occurs when Copilot is running in the background and interacts with the 4t application, leading to system instability. While the Reddit post has yet to provide a definitive solution, Windows does offer a temporary remedy: users can uninstall updates that are causing significant disruptions.

Interestingly, some users have opted for a more drastic approach. Having experienced the frustrations of Windows 11 updates, they have chosen to disable updates entirely. Unfortunately, the operating system does not provide an option for complete deactivation of updates, forcing users to continually adjust their settings to avoid unwanted changes. For those who have taken this route, the results have been promising, with reports of smoother system performance since disabling updates.

As users navigate these challenges, the ongoing dialogue within the community highlights the complexities and frustrations that often accompany software updates, leaving many to ponder the balance between necessary improvements and user experience.

About the author: Omar Sohail is a reporter and analyst for Wccftech’s mobile section, specializing in the technology and business of the mobile industry. His expertise lies in the intricate hardware supply chain, covering developments in semiconductor manufacturing, chip lithography, and camera sensor technology.

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A Windows 10 Update Was Force Triggering Copilot To Run Every Time A File Was Clicked, Leading To Frequent Crashes That Logged The Culprit As Microsoft Edge