Microsoft gets rid of ‘Edge uninstall’ advice page after facing criticism over it having nothing to do with removing the app, and just promoting the browser instead

Microsoft has recently taken a step back from a controversial online document that appeared to assist users in uninstalling the Edge browser. However, the content of the document was more of an effort to persuade users to retain the application rather than genuinely facilitating its removal. This situation came to light last week when the document was discovered, presenting itself as a resource for those looking to eliminate Edge from their systems, while subtly promoting its benefits over competitors like Google Chrome.

The reaction to this heavy-handed approach was swift and largely negative, prompting Microsoft to retract the web page, as noted by Windows Latest. Users attempting to access the document now find themselves redirected to the Microsoft Edge portal, which continues to highlight the advantages of the browser but without any misleading implications regarding uninstallation.


(Image credit: Microsoft)

Analysis: A misleading tactic that needed to be canned

Microsoft’s attempts to encourage users to adopt Edge are not new; they have been a consistent theme since the browser’s launch. The Windows operating system has long included various prompts and advertisements aimed at nudging users toward Edge, making this latest strategy unsurprising yet still problematic. The primary issue lay in the misleading nature of the search results, which did not align with the actual content of the web page when it was live. It is understandable that Microsoft opted to quickly withdraw this document.

Compounding the issue was the fact that, for most users outside of Europe, there is no official method to completely uninstall Edge from a Windows 11 installation. This is due to the browser’s integration with other components of the operating system, according to Microsoft’s stance. While users can remove shortcuts and attempt to ignore the browser, it remains a persistent presence, often resurfacing through various prompts encouraging its use as the default browser.

Interestingly, despite the promotional efforts, Edge has garnered recognition as a strong contender in the browser market, even topping lists of the best web browsers. However, the constant push from Microsoft may inadvertently alienate potential users rather than draw them in, creating a paradox in their marketing strategy.

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Microsoft gets rid of ‘Edge uninstall’ advice page after facing criticism over it having nothing to do with removing the app, and just promoting the browser instead