Microsoft has discreetly resolved a problem that disrupted the functionality of Start Menu jump lists across all applications on devices operating with Windows 10, version 22H2. This feature, which allows users to swiftly access recently opened files and tasks via the context menu when right-clicking an app’s icon in the Start menu or taskbar, is a staple for many users seeking efficiency.
Understanding the Issue
The root of the problem stemmed from a Controlled Feature Rollout (CFR) initiated in March 2025. This rollout aimed to enhance account control experiences, simplifying account management for users. However, it inadvertently led to complications, as highlighted by user feedback.
In response to the growing number of reports regarding the inability to view jump lists—specifically the recent files accessed—Microsoft took decisive action. The company paused the rollout of the problematic feature in late April to mitigate further impact on users.
According to Microsoft, “Reports indicated that users were unable to view the jump list for apps, which includes the recent list of files used, while right-clicking on an app tile in the Start menu, on devices that installed updates released February 25, 2025 (KB5052077) and later.” The company confirmed that the rollout causing the issue has been halted since April 25, 2025, ensuring that no new devices would encounter this glitch, while those affected earlier should no longer experience it.
Scope of the Impact
The issue predominantly affected users of Windows 10 Home and Pro editions, which are commonly utilized by home customers. For those still grappling with the problem, Microsoft recommends ensuring their devices are connected to the internet to receive the automatic fix. A system restart is also advised to facilitate the application of the resolution.
This incident marks yet another in a series of bugs that Microsoft has addressed in recent months. The company has previously resolved issues that led to unintended uninstallation of Copilot, disruptions in SSH connections, and audio playback failures. Additionally, Microsoft has tackled known issues related to random text appearing during printing, Active Directory policy complications, WSL2 GPU bugs, and erroneous Windows Recovery errors.
As Microsoft continues to refine its offerings, the resolution of such issues underscores the company’s commitment to enhancing user experience and maintaining the reliability of its operating systems.