Microsoft has responded to user feedback regarding its new tool, Recall, which faced scrutiny over privacy concerns after its initial announcement in May 2024. Critics labeled the tool a potential “privacy nightmare,” prompting the tech giant to delay its release. The company now plans to reintroduce Recall in November, coinciding with the launch of its new CoPilot+ computers.
Changes to Recall’s Features
In light of the controversy, Microsoft has made several adjustments to Recall. Notably, the tool will now operate on an opt-in basis, a significant shift from the original version that was set to be enabled by default. This decision comes after inquiries from the Information Commissioner’s Office (ICO), the UK’s data watchdog, which expressed concerns over the tool’s extensive data collection capabilities.
Recall was initially designed to leverage artificial intelligence to provide users with access to their past activities on their PCs, likened to possessing a photographic memory. It aimed to assist users in locating previously viewed files, photos, emails, and browsing history by capturing desktop screenshots at regular intervals. However, the potential for harvesting sensitive data raised alarms among experts.
Security Enhancements and User Control
Although Recall was never made publicly available, Microsoft has assured users that it has implemented additional security measures. Pavan Davuluri, Microsoft’s corporate vice president of Windows and devices, emphasized that “Recall is an opt-in experience,” and that all snapshots and associated information will be encrypted. He also highlighted that Windows provides tools for users to manage their privacy and customize what information is saved for future reference.
Despite these assurances, a technical blog associated with Recall indicates that “diagnostic data” may still be shared with Microsoft, depending on individual privacy settings. Furthermore, access to screenshots will require biometric login, and sensitive information, such as credit card details, will not be captured by default.
Expert Opinions on Recall’s Launch
Recall will be exclusive to the CoPilot+ range of laptops, which feature advanced inbuilt AI chips. Cybersecurity expert Professor Alan Woodward from Surrey University acknowledged the improvements made to the tool but cautioned that comprehensive testing of its security and privacy aspects is essential before deployment. He expressed a personal reluctance to opt-in until the tool has been thoroughly tested in real-world scenarios.
