Windows 11 Recall finally arrives, but with one new problem

The rollout of the Windows 11 Recall feature has been fraught with challenges since its initial announcement. As the feature enters a testing phase, users continue to encounter various issues that hinder its functionality.

Snapshot Saving Woes

Tech reviewers engaged in testing the Recall feature have reported significant problems, particularly with the saving of snapshots essential for the feature’s operation. According to CNBC, users may experience delays of “several minutes” before a snapshot is saved, which can impede the AI processing capabilities. Tom Warren from The Verge shared his frustrations on Bluesky, stating that in his experience, snapshots were not saving at all.

anyone else having issues with Recall? I can’t get it to save snapshots at all
— Tom Warren (@tomwarren.co.uk) 2024-11-25T02:08:27.321Z

In light of these ongoing issues, Microsoft has suggested a familiar remedy: restarting the computer. An advisory notice was issued to the Dev channel of its Windows Insiders program, which currently comprises the primary users testing the Recall feature. The company has not provided any alternative solutions at this time.

“Some users experience a delay before snapshots first appear in the timeline while using their device. If snapshots do not appear after 5 minutes, reboot your device. If saving snapshots is enabled, but you see snapshots are no longer being saved, reboot your device,” Microsoft stated in a recent blog post. Indeed, the age-old advice of turning the computer off and on again seems to be the go-to fix for now.

Feature Overview and Competition

Initially slated for a preview release in June, Recall is currently available only to beta testers of Windows 11 on Copilot+ PCs equipped with Snapdragon X chips. The feature aims to provide users with a “photographic memory” for their PCs, enabling them to utilize natural language to navigate their device’s timeline. This capability not only enhances search functionality but also allows users to restore entire function points on their AI PC, ensuring continuity even after a system crash or shutdown.

Recall operates by capturing and saving snapshots of user activity throughout the day. However, concerns regarding security and privacy led to its initial retraction and subsequent delays. As it stands, this second attempt at a rollout is still plagued by technical difficulties.

While Microsoft’s Recall feature strives for uniqueness, other tech giants like Google are swiftly developing similar AI functionalities. For instance, the recent ChromeOS 130 update introduced a feature called Welcome Recap, which enables users to remember multiple previous desktop states, allowing them to choose between them or start afresh with a new desktop environment.

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Windows 11 Recall finally arrives, but with one new problem