Slack Down: Workplace Messaging App Hit by Outage

If you’re encountering difficulties with Slack today, you’re certainly not alone. The popular workplace communication platform is grappling with connectivity issues this Wednesday, as indicated by the company’s status report.

Reports of Slack outages began surfacing on Downdetector around 7 a.m. PT, with a noticeable increase in user complaints throughout the morning. Downdetector, which is owned by Ziff Davis, the same parent company as CNET, has been tracking these disruptions closely. Slack’s own status page acknowledged the situation at 7:27 a.m. PT, confirming that some users were experiencing challenges with loading and utilizing the app.

Impact on Users

The connectivity issues appear to be affecting various functionalities, including messaging, logins, workflows, and integrations with other applications and APIs. In personal testing, the browser version of Slack failed to load, while both the desktop and mobile applications functioned without a hitch. However, Downdetector reported that approximately 60% of users were facing problems with the app, compared to only 17% encountering issues on the website, suggesting a varied experience among users.

Downdetector showed a surge of reports on Wednesday.
Downdetector/CNET

The most recent update from Slack, shared at 11:05 a.m. PT, stated, “We’re still looking into the cause of the issue and working on restoring functionality to affected features such as workflows, sending messages, threads, and API-related features. Users may also continue to experience issues when attempting to log in.” A subsequent update at 11:35 a.m. PT indicated that while there was no new information to share, the team was dedicated to resolving the situation as swiftly as possible.

As of now, the company has not disclosed the underlying cause of the outage. In response to inquiries, a spokesperson reiterated the importance of the status update page, assuring users that the teams are actively investigating the matter.

AppWizard
Slack Down: Workplace Messaging App Hit by Outage